IT Service Delivery Manager

2 weeks ago


Singapore IT CONSULTANCY & SERVICES PTE LTD Full time

**Requirement**
- Diploma / Degree in Information Systems, Computer Science or equivalent
- More than 3 years of IT project management experience and at least 5 years of IT experience
- Familiar with Software Development Life Cycle (SDLC)
- Experience in IT business analysis techniques

**Responsibilities**:

- Service Management, Liaise and work directly with client (stakeholders, Ops Managers and/or Contractors) for purpose of project delivery and maintenance support.
- Monitor and update client on operation concern and/or compliance matters and propose resolution.
- IT Incident, and Configuration Management Conduct root cause analysis and recommend improvement solution for recurrent incident to Client
- IT Security Management, Conduct Security Review on System Access and administration patterns
- IT Security Compliance & QA Management, ensure compliance status of the Systems adheres to applicable standards, polices, directives and guidelines.

Diana

IT Consultancy & Services Pte Ltd

EA No: 92C5311 | EA Reg No. R1104129



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