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Client Director, South East Asia
2 weeks ago
**Company Description**:
Legal & General (L&G) is a leading UK financial services group and major global investor.
We’ve been safeguarding people’s financial futures since 1836, and strive to build a better society, while improving the lives of our customers and creating value for shareholders.
We are one of the world’s largest asset managers and provide powerful asset origination capabilities. Together, these underpin our retirement and protection solutions: we are an international player in pension risk transfer, in UK and US life insurance, and in UK workplace pensions and retirement income.
L&G Asset Management is one of Europe’s largest asset managers, providing clients and partners with complex, responsible investment solutions, across public and private markets. As a global investor, we are present where our clients most need us - from Hong Kong and Singapore, to Chicago and major European financial hubs.
Created by combining our investment management (LGIM) and asset origination (LGC) capabilities, our Asset Management division works with our Institutional Retirement and Retail divisions to benefit our clients and customers - which include individual savers, pension scheme members and global institutions - and deliver enhanced shareholder returns.
Joining us means becoming part of a market-leading team, with capabilities across the full spectrum of asset classes, with an enduring commitment to responsible investment and creating long-term, sustainable value for our clients and partners.
We’re recruiting for a Client Director to be based in our Singapore office to support the delivery of Asia’s growth strategy by leading the South East Asia & Pacific Client Relationship Management team to deliver best in class client experience for institutional and wholesale relationships.
You will also oversee and develop the service model for Asia’s wholesale channels, delivering high quality relationship management to clients. Partner with local sales teams to enhance relationships and maximise growth and revenue generation.
What you’ll be doing:
- Continually developing, scaling, and maintaining a robust client relationship model in Singapore for both institutional and wholesale clients, while collaborating closely with key stakeholders in Singapore, London, Hong Kong, and Melbourne to ensure exceptional relationship management standards are met
- Managing the Singapore client relationship team and providing a structured link between Singapore, London, and Hong Kong. Overseeing client delivery (including marketing, servicing, analytical data, etc.) being delivered by London and Chicago. Developing a market-leading client management offering and coordinating with sales teams to ensure successful delivery of investment analytics and business opportunities to clients. Providing client coverage during absences in client management teams in Hong Kong. Working with regional sales teams on new business opportunities to ensure client needs are being planned for and met
- Developing, implementing, and continually enhancing the service model for Asia wholesale to ensure the requirements of distribution partners and their end clients are fully served and a best-in-class client experience is delivered. Coordinating with the Hong Kong client management team on regional wholesale service delivery
- Ensuring that an appropriate risk management framework is maintained and policies are adhered to, such that risks are identified, measured, and managed. Promoting a compliance-aware culture at all times and complying with regulatory responsibilities
- Representing L&G Asset Management in a way that promotes and enhances its corporate image and capabilities. Promoting, supporting, and role-modelling the firm’s culture and values in alignment with its ESG commitments. Contributing to the development of a successful culture within L&G Asset Management Singapore that reflects L&G’s values
**Qualifications**:
Who we’re looking for:
- Strong academic background, ideally degree qualified as well as holding further investment qualifications (IMC, CFA or equivalent)
- Investment knowledge including a high level of understanding of different asset classes and investment vehicles
- Knowledge of current investment market and economic issues
- Proven track record and experience in servicing investment management clients, with strong experience of wealth / wholesale client service management preferred
- Experience in developing, implementing and enhancing client service delivery to deliver best in class experience for asset management clients across asset classes and channels
- Excellent interpersonal and communication skills, with both internal and external stakeholders
