Korea Desk Sales Manager

6 days ago

Singapore COFACE SERVICES SOUTH ASIA PACIFIC PTE. LTD. Full time

**Mission**:
To prospect for new profitable Korean clients (directly or through Partner/Intermediaries) in order to increase and close sales opportunities under the Korean Desk segment, thereby maximizing revenue and profitability for Korea Desk.

Build and develop sustainable and trust-based broker relationships, leading to Coface being the preferred partner for Korea Desk placements across South East Asia.

**Job Scope**:

- Develop and lead the growth of Korea Desk new business engine across South Asia and in line with defined strategies and priorities.
- Collaborate in the design and execution of the Marketing Action Plan as defined by the Korea Desk Central team, including the action plan for Korea Desk targets.
- Build the Market Intelligence for Korea Desk in South East Asia.
- Prospect (directly or via intermediaries) for potential new clients within the allocated sales area and list of targets by cold calling, advertising, Internet mining, social/professional networking sales and networking events or any other means of generating interest in order to transform them into prospects and ultimately into clients.
- Identify new sales opportunities within the existing portfolio of accounts for proposing new products.
- Make telephone calls and in-person visits and presentations to prospective customers.
- Develop clear and effective written proposals/quotations to prospects with the contribution of internal stakeholders: commercial & risk underwriters, account managers, top management.
- Prepare regular forecasts to enable effective sales planning.
- Ensure that the sales potential is fully exploited to achieve annual sales targets.

**Negotiation, follow-up, reporting**:

- Lead the commercial negotiation with prospects and intermediaries up to the signature of contractual documents.
- Prepare the very first phase of the program implementation (draft of Master Agreement, Program Map, internal information...) before passing the implementation project to the program’s Account Manager.
- Monitor feedback from clients to measure their satisfaction with company products and services.
- Maintain all required records of sales and any other relevant information to enable performance to be measured and monitored.

**Market monitoring**:

- Conduct research to identify market trends, sales and other developments amongst competitors and report back to the appropriate stakeholders.
- Suggest improvements or modifications required to existing products to maintain their competitiveness in the market.

**Communication**:

- Work closely with the Commercial Support Functions to ensure a timely and efficient service to clients.
- Supply management with verbal and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
- Establish and maintain communication links with other internal departments to identify all sales opportunities.
- Develop, maintain and lever strong relationships with intermediaries in order to increase the number of prospects.
- Participate in external events (trade shows, conventions and professional associations) organized within the Region representing the company in the best light for building new business contacts.

**Risk & Compliance**:

- Ensure prudent Commercial Underwriting of Credit Insurance Business, adhering to Group Standards.
- Take joint ownership of the loss ratio on the portfolio with the Risk department and deliver a profitable result to the business.
- Adhere to compliance standards set by Coface and external regulators.

**Requirements**:

- 5 years' sales experience ideally within a credit insurance, banking, claims or factoring organization in South East Asia Market for Korean Companies
- Previous experience in a multicultural/international environment is a plus
- Strong experience in management of Korean multinational clients
- Experience in management of international projects
- As this role requires to deal directly with Korean clients, proficiency in business Korean language (written and spoken) is essential.

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