Manager

6 days ago

Singapore KOREA TOURISM ORGANIZATION Full time

**Company Overview**:
Korea Tourism Organization (KTO) is a government-affiliated organization dedicated to promoting Korea as a premier travel destination and supporting the growth of Korea's tourism industry. The Singapore office is a dynamic hub for enhancing tourism relations between Korea and Southeast Asia.

**Key Responsibilities**:
1. **Office Administration & HR**
- Manage administrative tasks such as procurement, vendor coordination, and office maintenance.
- Handle HR-related matters including hiring, onboarding, payroll processing, leave tracking, and employment contracts.
- Oversee budgeting and expense tracking for office operations.

2. **Korea Plaza Operations**
- Plan and coordinate Korea Plaza programs, including cultural workshops, exhibitions, and visitor engagement activities.
- Liaise with instructors, vendors, and partners for Korea-related cultural content delivery.
- Maintain Korea Plaza facilities and ensure a welcoming and informative environment for visitors.
- Monitor program effectiveness and visitor feedback to improve future activities.

3. **SNS Channel Management**
- Manage and grow KTO Singapore’s official social media channels (e.g., Instagram, Facebook).
- Plan, create, and schedule engaging content that promotes Korea’s travel and cultural appeal.
- Monitor engagement, respond to inquiries, and analyze performance metrics to improve reach and impact.
- Collaborate with HQ and external partners for campaign coordination and branding alignment.

4. **Market Research & Reporting**
- Monitor and analyze tourism market trends in Singapore and the Southeast Asian region.
- Collect and report data on local travel behaviors, competitor activities, and industry developments.
- Provide insights and recommendations to support KTO’s strategic planning and promotional activities.
- Support internal reporting duties and presentation materials for the head office and stakeholders.

**Qualifications**:

- Bachelor’s degree or equivalent, preferably in administration, business, communications, or related fields.
- Minimum 3-5 years of relevant experience in office administration, HR, or operations.
- Experience managing cultural spaces, customer service, or visitor programs is a plus.
- Proficient in MS Office and social media management tools (e.g. Meta Business Suite, Canva, etc.).
- Strong written and verbal communication skills in English; Korean proficiency preferred.
- Knowledge of Singapore employment laws and government portals (e.g. IRAS, MOM, CPF) is essential.

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