ERP Partner Success
2 weeks ago
Job Description:
- Development of medium
- and long-term business plans for customers
- Project design to lead customers to success using Manabie
- Introduction of Manabie products to lead the establishment project
- Introduction to establishment of Manabie products Planning
- Business design
- Introduction of Manabie products ~ Individual support to promote penetration and establishment
- Interviewing customers about business issues they want to solve and goals for product utilization
- KPI/KGI settings and execution to increase customer usage, user interviews to improve services, and measures for in-house deployment, upselling, and cross-selling regarding functions and direction
- Planning and management of events such as formulation, seminars, and user communities
**Requirements**:
- Practical experience working with large-scale clients such as corporate sales, account managers, customer success, etc.
- Experience in proposing and promoting business improvements for your company or customers
- High communication skills, preferably can converse in Japanese
- Proactive and ownership
- Listening ability
- Must be able to empathize strongly with leading customers to success
- Experience in implementing solutions, leadership experience
- Ability to involve internal and external parties and promote projects while gaining trust
- Must be motivated to achieve goals Persons who are highly focused and focused on results
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