
Operations Lead
2 days ago
Provide leadership and guidance to the CloudOps and Systems Engineers team, ensuring collaboration and alignment.
- Oversee day-to-day operations, ensuring timely execution of tasks.
- Allocate resources effectively, balancing workloads based on priorities, project requirements, and skill sets.
- Lead incident response efforts, coordinating with teams to quickly address and resolve system issues or outages, minimizing operational impact.
- Collaborate seamlessly with support teams, vendors, and external partners to complete tasks or resolve incidents.
- Streamline operations and collaborate with Solutions Architect for documentation, preparing for potential automation evaluation.
**Job Requirement**:
- Bachelor's degree in a technical field, Polytechnic diploma in a technical discipline, or equivalent experience.
- Relevant cloud certifications such as AWS Cloud Practitioner or Sys Ops are essential.
- Familiarity with containerization technologies, including Docker, Kubernetes, Docker, and EKS.
- Hands-on AWS experience with at least one implementation.
- Familiarity with enterprise operating systems, including Microsoft Windows Server (2012 & up) and/or RHEL 7, 8.
- Competence and sound knowledge (configure and troubleshoot) of various network protocols and topologies, encompassing WLAN, switches, routers, servers, IPS/IDS, and firewalls.
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