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L1 Support Engineer
2 weeks ago
**Oversight and management of Operation JIRA support tickets coming in for the system**
**Communicating directly with users to help resolve their issues**
**Analysing trends on the operations and tickets to come up with insights and action plans for better handling of tickets**
**Job Type**: Contract
Contract length: 12 months
Pay: $2,200.00 - $3,000.00 per month
Schedule:
- Day shift
Work Location: In person