L1 Support Engineer

**Job Roles and Requirements**: - Perform basic system administration tasks such as user management, software installations, and backups - Document technical procedures and solutions for future reference - Escalate complex issues to L2 or L3 support as needed - Collaborate with other teams and departments to resolve cross-functional issues - Provide...

**Job overview** **Key responsibilities** - Handles the Helpdesk hotline during office hours. - Provides technical support, training, and guidance to users over the phone, remote login, or face-to-face. - Responds to incidents within SLA or within a timely manner with appropriate level of urgency, and follows up with customers on all issues - Escalates and...

**Requirements** **Technical + Junior management role** **Role and responsibilities** - This includes but is not limited to ticket handling, resource allocation, technical advisory and resolution, etc. - Assist the Tier 1 Engineer to resolve the technical challenges. Guide/Mentor the Tier 1 Engineer for ticket closure and our best practices. - Undertake...

Key Responsibilities:Monitor application and batch job alerts related to VisionPLUS 10 (Flex).Perform daily health checks and validations across modules like CMS, FAS, TRAMS, ITS, etc.Handle initial triage of incidents and user tickets.Provide quick fixes and workarounds for known issues.Maintain SOP documentation and knowledge base for recurring...

**Senior / Infrastructure Support Executive - Lead** Roles & Responsibilities **Job Highlights & Staff Benefits** - Subsidiary of a Company listed on SGX-ST with a stable revenue stream and growth potential - Annual performance bonus - Annual increment - Team bonding activities and birthday vouchers - Leave, Medical and Dental benefits - Education...

**Responsibilities**: - Title : Deskside Engineer Environment: Hospital Environment Location : Hospitals in Singapore(NUH/TTSH/JH/AH) Duration : Full Time with ICS Description (DESKTOP SUPPORT) -Provides onsite support to users with good customer satisfaction for main and off-site; -Service cases escalated by helpdesk, ensure service report form are...

Are you seeking the new norm career opportunities? We are helping **Thatz International Pte Ltd **to identify suitable talents to help them to grow their business in the new norm. Selected talents will be placed with them to carry out their Next-Generation ICT Engagement and Consultancy (Thatz 2.0) or Outsourcing business. **Who we are** Our...

**Location** - Singapore, East**Job Type** - Permanent**Salary** - $7,000 - $10,000 Per Month**Date Posted** - 6 hours agoAdditional Details **Job ID** - 100823**Job Views** - 1Roles & Responsibilities - Provide L2 support for the RTB team on issues raised by business and technical teams. - To provide 2nd & 3rd level of T24 Core Banking support and work...

Perform preventive maintenance of production equipment. - To report in writing for maintenance carry out. - Provide support for network, security, server, UPS and mission critical systems. - Perform other job responsibilities as and when assigned. **Requirements**: - Minimally 1-2 years of experience in supporting network, security, server, UPS and mission...

Job Description for IT Support Executive Job Requirements 1. Minimum diploma in Computer engineering / Computer operations 2. Minimum 3 years experience in IT 3. Well versed with shipboard satellite communication and marine IT 4. Knowledge of shipboard OT Job descriptions 2. Field installation and support of IT & Communication (Fleetbroadband/VSAT)...