
Infrastructure Support Executive
4 days ago
**Senior / Infrastructure Support Executive - Lead**
Roles & Responsibilities
**Job Highlights & Staff Benefits**
- Subsidiary of a Company listed on SGX-ST with a stable revenue stream and growth potential
- Annual performance bonus
- Annual increment
- Team bonding activities and birthday vouchers
- Leave, Medical and Dental benefits
- Education sponsorship and fully paid external training
**Responsibilities**:
- Ensure systems are backed up automatically, recovery plans and disaster recovery plans and patches are carried out successfully and monitor the systems’ resources usage closely.
- Liaise with external vendors to ensure Service Level Agreements (SLA) are met.
- Draft and update technical documentation such as administration & user guides.
- Provide technical support to both Local and Overseas branches’ users over the LAN and WAN without compromising security.
- Source for products/solutions and vendors/suppliers for required projects.
- Provide L1/L2 support and participate as a team lead or member in projects.
**Requirements**:
- Diploma or Degree in Computer Science, Information Technology, OR/AND Certification in CCNA
- Minimum of one year of relevant experience
- Proficient in enterprise networking, including WAN, LAN, and VPN optimization implementation and support
- Skilled in administering Microsoft Server 2012 and later, Microsoft 365, and Google Suite products/services
- Familiar with internet architecture designs such as TCP/IP, DNS, DHCP, Proxy and Firewall
- Familiar with devices like Alcatel PABX, FortiGate Devices, Cisco and Unifi Wireless AP Controller
- Strong knowledge of CyberRisk and CyberSecurity; familiarity with PDPA is highly preferred
- Experience with Veeam, VMware, and UNIX/Linux is an added advantage
- Experience in API/Web Programming and Database Administration is an added advantage
- **Able to converse in English and Mandarin due to the need to liaise with overseas counterparts**
**Job Types**: Full-time, Permanent
Pay: $4,500.00 - $4,700.00 per month
Schedule:
- Monday to Friday
Supplemental Pay:
- 13th month salary
- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus
Work Location: In person
Expected Start Date: 07/01/2025
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