Network Engineer L1

16 hours ago

Jurong East, Singapore HELIOS SYSTEMS PTE LTD Full time

**Requirements**

**Technical + Junior management role**

**Role and responsibilities**
- This includes but is not limited to ticket handling, resource allocation, technical advisory and resolution, etc.
- Assist the Tier 1 Engineer to resolve the technical challenges. Guide/Mentor the Tier 1 Engineer for ticket closure and our best practices.
- Undertake tickets that are beyond the capability of Tier 1 Engineer.
- Validate and reject/approve Tier 1’s MOP to ensure the contents are appropriate and address the intent.
- Undertake the patching for products that are new to the team. Empower Tier 1 Engineer with the knowledge for future undertaking.
- Devise technical propositions with validation to address highly challenged situations.
- Minimum Cisco CCNP (12 months upon onboarded) and Alcatel ACSE certified.
- Pick up new skillset for work requirements.
- Co-train the Tier 1 Engineers to align and upskill the team’s technical competency.

**Technical Competency**

**Tier 2 must be skilled in the following**:
**Products Knowledge**
- Cisco Routers, Cisco Catalyst Switches, Cisco Nexus Switches, Cisco ISE, Cisco wireless, Cisco Firepower, SolarWinds, Alcatel Switches, and Smart Licensing (air-gapped environment).
- I/O Modules, SSO, RPR, Sup Replacement with zero downtime, etc for the abovementioned products.

**Hands-on Skillsets**

**Hardware Issue / Patching / Vendor Engagement**
- Provide remote or physical onsite support to rectify the technical issue.
- Understand the escalation process well enough to provide timely and accurate support to the team members.

**Troubleshooting Skillset**

Strong troubleshooting Knowledge in:

- Strong technical competency. Able to resolve 70% of the tickets undertaken.
- VLANs (Access/Trunk/Native VLAN), Spanning tree protocols (802.1d and 802.1w).
- First Hop Redundancy Protocols (HSRP, VRRP - with and without object tracking).
- EtherChannel/Port Channel/virtual Port Channel (vPC), Port Security, Local SPAN.
- IP Routing (Static routing, OSPF, EIGRP, and BGP) for VRF and non-VRF routing.
- Tunnelling Protocols (GRE, IPSEC), IP MTU, IP MSS
- Intermediate understanding of Multicast (PIM-SM) - Able to explain the functional components of PIM-SM. Able to troubleshoot MSDP issues and devise a plan to restore the multicast flow.
- VRF-based troubleshooting for IP routing and Multicast.
- ACL, AAA, 802.1x, Radius and TACACS+.
- NTP, Syslog, local logging
- SNMPv2 & SNMPv3 - SNMP polling vs trap.

**Mastery of New Technology**
- Mastery of Cisco Firepower (FMC, FTD, and FDM) for Day 2 function
- Able to perform image software of Cisco FMC, FTD, and FDM (all in standalone and HA configuration). Backup and restore config. Understand and able to deploy basic firewall rules.
- Understand and able to execute license transfer for Firepower and other Cisco equipment (Understand Traditional License vs Smart Licensing - air-gapped environment (SLR, PLR))
- High-level understanding of Cisco ISE for 802.1x and AAA
- Able to infer based on technical assessment if the issue is related to network devices or Cisco ISE.
- Able to articulate the function of 802.1x and AAA in an operational or failure state. What are the workarounds if ISE’s services have misbehaved or failed

**Location: Jurong East**

**Job Types**: Full-time, Contract
Contract length: 12 months

**Salary**: $8,000.00 - $9,000.00 per month

Schedule:

- Monday to Friday

**Experience**:

- Network engineering: 3 years (required)

License/Certification:

- CCNP (preferred)

Work Location: In person

  • Desktop L1 Engineer

    7 days ago

    Jurong East, Singapore SSquad Global Full time

    **Job Title: Desktop-L1 Engineer** **Key Responsibilities**: - Minimum of 2 years of relevant Desktops Support Experience - Skills for - Remote troubleshooting and test alternative pathways until issues are resolved - Direct unresolved issues to the next level of support personnel and follow up with clients to ensure their systems are functional - Help...

  • Network Engineer- L1

    7 days ago

    East Region, Singapore Alphaeus Pte Ltd Full time $40,000 - $80,000 per year

    Responsibilities:To support day-to-day network implementation and operations. The role focuses on executing pre-defined implementation scripts, supporting L3 engineers on-site at the data center when required, and working collaboratively to resolve network-related alarms and tickets.Perform network implementation tasks based on scripts and procedures...

  • Network Engineer

    16 hours ago

    Jurong East, Singapore Enggsol Pte Ltd Full time

    Design, integration, implementation, testing and commissioning of data networking projects. Roles - This position will have overall responsibility for the design, engineering and implementation of LAN, WAN, WLAN, Security devices such as Firewalls, Load balancers, Network appliances and IT System. - Responsibilities will include consulting, technical...

  • Network Engineer

    16 hours ago

    Jurong East, Singapore Jobline Resources Pte Ltd Full time

    **Responsibilities**: - Project deployment and implementation for customers’ Enterprise IT Network Services - Work closely with Project Manager to fulfil project deliverables and operational request - Able to perform the role of Project Lead / Coordinator in project management for small to medium size projects and Service Requests. - Preferably with good...

  • Systems Engineer

    7 days ago

    Jurong East, Singapore Jobline Resources Pte Ltd Full time

    **Responsibilities**: - Design, integration, implementation, testing and commissioning of communications systems projects. - Deployment of Optical network, Ethernet network, and IT system. - Plan and lead system design review and implementation inclusive of configuration, administration and troubleshooting - Delivery of communication projects in compliance...

  • Desktop Support Engineer

    7 days ago

    Jurong Town, Singapore Anradus Full time $13,300 per year

    Industry/ Organization Type: IT / Software - Position Title**:Desktop Support Engineer (L1 / L2)**: - Working Location: West (Jurong / Tuas) - Working Hours: 5 days (Monday to Friday, 8 AM - 5 PM) - Salary Package**:Basic Salary up to $3,300 + AWS + Bonus + Transport Allowance**: - Duration: Permanent Role **Key Responsibilities** - Provide...

  • Desktop Support Engineer

    7 days ago

    Jurong Town, Singapore Anradus Full time $2,200 - $3,300 per year

    Industry/ Organization Type: IT / Software - Position Title**:Desktop Support Engineer (L1 / L2)**: - Working Location: West (Jurong / Tuas) - Working Hours: 5 days (Monday to Friday, 8 AM - 5 PM) - Salary Package**:Basic Salary up to $3,300 + AWS + Bonus + Transport Allowance**: - Duration: Permanent Role **Key Responsibilities** - Provide...

  • Network Engineer

    2 weeks ago

    Jurong, Singapore GECO Asia Full time

    **Key Responsibilities**: - Collaborate with cross-functional teams to design, implement, and maintain network architecture, including LAN, WAN, and data center environments. - Configure and manage network devices, such as routers, switches, firewalls, load balancers, and VPN concentrators. - Troubleshoot network issues, diagnose root causes, and implement...

  • Network Engineer

    6 days ago

    East Region, Singapore PERSOL Full time $104,000 - $130,878 per year

    Job ResponsibilitiesManagement of network daily activities; implement change, review change script, and support incident and problem troubleshooting.Management of network incidents escalations from L1/L2, incident and problem, and security incident response.Responsible to work with the respective infra tower teams in troubleshooting and identifying root...

  • Junior Network Engineer

    4 days ago

    Jurong, Singapore GECO Asia Full time

    **Junior Network Engineer**: Are you an experienced Network Engineer looking for a new challenge and an opportunity to further advance your career? If you are a friendly, customer-focused, organized, detail focused person able to thrive in a fast paced environment, we have the perfect job for you! We are looking for a competent, ambitious **Network...