Desktop Support Engineer

3 days ago

Jurong Town, Singapore Anradus Full time $13,300 per year

Industry/ Organization Type: IT / Software
- Position Title**:Desktop Support Engineer (L1 / L2)**:
- Working Location: West (Jurong / Tuas)
- Working Hours: 5 days (Monday to Friday, 8 AM - 5 PM)
- Salary Package**:Basic Salary up to $3,300 + AWS + Bonus + Transport Allowance**:
- Duration: Permanent Role
**Key Responsibilities**
- Provide first/second level contact and problem resolution for customer issues.
- Work with Third Party Vendors to remediate complex AV issues as needed.
- Provide timely communication on issues status and resolution.
- Maintain ticket updates for all reported incidents.
- Should have basic knowledge of Mac operating system to support Apple PC users.
- Install, upgrade, support and troubleshoot for printers, computer hardware.
- Performs general preventative maintenance tasks on computers, laptops, printers.
- Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
- Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
**APPLY NOW**
- Bachelor's degree or equivalent in Computer Science or related field
- Minimum 1 year of IT experience or equivalent
- Broad experience in IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms
- Experience with Windows 7-10, Microsoft Active Directory, utilization GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions or Helpdesk ticketing systems is preferred
Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

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