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Guest Experience Officer

2 weeks ago

Kallang, Singapore Druggists Full time

Do you find joy and meaning in service, hospitality and F&B? Druggists is a space for the adventurous and the romantics and we are looking for an extraordinary individual to be our **Guest Experience Officer**. Your smile and warmth will be the very first thing our guests will see and feel. Your proactiveness anticipate guest needs while your calmness resolve issues with grace and professionalism. If you thrive on creating genuine and warm experiences for every guest from start to end, we want to meet you.

**Key Responsibilities**:
**Customer Engagement & Experience**
- Proactively creating a welcoming atmosphere
- Deliver exceptional hospitality from the moment guests arrive until they leave

**Table Bussing**
- Set up tables
- Deliver food and drinks
- Clear, clean and reset tables for next group

**We love people who**:

- Have a knack for making strangers feel like old friends
- Possesses high EQ and strong ability to ‘read the room’
- Seek work excellence
- Constantly look for opportunities to exceed customer’s experience
- Own outcomes and seek solutions
- Are ever-curious and always learning

**Requirements**:

- Passion for hospitality
- Physical stamina to stand for extended periods
- Confident and articulate in spoken English

**Working Conditions and Schedule**
- Part-time, 3 to 4 -day work week, required to work weekends & PH
- Working hours will be scheduled on a monthly basis and may change based on operational needs.

**Job Types**: Part-time, Permanent

Pay: From $12.00 per hour

Expected hours: 12 - 16 per week

**Benefits**:

- Employee discount

Work Location: In person