Guest Service Officer

5 days ago


Kallang, Singapore Beverly Hotel Full time

**Job Highlights**
- Positive Working Environment
- Fixed Allowances
- AWS + Quarterly Performance Incentive Bonus
- Career Growth

**Guest Service Officer Job Description**:
A Guest Service Officer is a professional responsible for providing efficient and courteous guest service. Serving as the initial point of contact, they play a vital role in creating a positive first impression for hotel guests. Key responsibilities include:
**1. Guest Check-In and Check-Out**:

- Efficiently process guest arrivals and departures.
- Distribute room keys and inform guests about room amenities and hotel services.
- Address guest inquiries, requests, and concerns promptly and professionally.

**2. Customer Service Excellence**:

- Exhibit exceptional customer service skills, making guests feel welcome and valued.
- Provide accurate information about the hotel, local attractions, and services.
- Handle guest complaints or issues with patience and effective problem-solving.

**3. Payment Processing**:

- Collect payments for hotel accommodations and additional services.
- Maintain accurate billing and payment records.

**4. Communication Skills**:

- Possess strong verbal and written communication skills to interact with guests and colleagues effectively.
- Handle phone inquiries and reservations courteously and professionally.

**5. Computer Proficiency**:

- Utilize basic computer skills for guest check-in, reservations, and record-keeping.
- Familiarity with hotel management software is a plus.

**6. Professional Appearance**:

- Maintain a neat and professional appearance.
- Greet guests with a friendly smile and offer assistance as needed.

**7. Physical Stamina**:

- Be able to stand for extended periods.
- Handle luggage and assist guests with mobility as required.

**Job Requirements**:

- Pleasant and well-groomed.
- Good communication and interpersonal skills.
- Enjoys interacting with guests and working in a fast-paced environment.
- A good team player, can work independently and is able to work under pressure.
- Must be able to commit to working midnight shifts as required.

If you meet these requirements and are excited to be a part of our dynamic and growing team at Beverly Hotel Elements, we encourage you to apply. Join us in creating unforgettable experiences for our guests while embarking on a rewarding career journey in the hospitality industry.

We look forward to having you as a part of our Beverly Hotel Elements family

**Additional Information**:
**Job Types**: Full-time, Permanent

Pay: $2,100.00 - $3,200.00 per month

**Benefits**:

- Dental insurance
- Flexible schedule
- Health insurance

Schedule:

- Day shift
- Early shift
- Holidays
- Late shift
- Night shift
- Shift system
- Weekend availability

Supplemental Pay:

- 13th month salary

Work Location: In person



  • Kallang, Singapore PARKROYAL Serviced Suites Full time

    **Primary Responsibilities**: - Ensure our residents receive a fast and efficient check-in and check-out. - Ensure all residents’ queries or requests are handled in a polite and efficient manner. - Adhere to all company credit policies to ensure that all revenue expected will be received. - Ensure a high level of product knowledge of the Suites and local...


  • Kallang, Singapore Druggists Full time

    Do you find joy and meaning in service, hospitality and F&B? Druggists is a space for the adventurous and the romantics and we are looking for an extraordinary individual to be our **Guest Experience Officer**. Your smile and warmth will be the very first thing our guests will see and feel. Your proactiveness anticipate guest needs while your calmness...

  • Front Desk Officer

    2 weeks ago


    Kallang, Singapore Superform Consulting Pte Ltd Full time

    Job Title: Front Desk Executive Location: Bendemeer Working hours/days: Shift System Basic start from $2,200-$3,500 (Depend on experience) **Job Description**: - Handle guest check-in/out including handling of payments. - Provide quality service to guest requests efficiently and courteously during their check-in, check-out, and throughout their stay. -...


  • Kallang, Singapore F3 CUBE PTE LTD Full time

    **Guest Experience Host/Front Desk Ambassador** **Company Name**: F3 THEME PARK **Work Location**: City Gate, Singapore **Start Date**: 14 February 2025 **Employment Type**: Full-Time / Part-Time **Why Join F3 THEME PARK?** At F3 THEME PARK, we’re creating a space filled with joy, laughter, and unforgettable experiences for families. We’re looking for...

  • Security Officer

    3 days ago


    Kallang, Singapore PAN PACIFIC SERVICED SUITES BEACH ROAD Full time

    **Position Summary**: Show clear and measurable results in the forward development of the department. Measurement will be determined by Corporate Office on an annual basis and may be based on Guest Satisfaction, Owner Satisfaction, Associate Satisfaction, Financial results or other measurement systems as may be deemed appropriate. **Responsibility**: -...

  • Guest Room Team Leader

    15 hours ago


    Kallang, Singapore PARKROYAL on Beach Road Full time

    **Position summary statement**: The incumbent is responsible for meeting guest satisfaction by supervising housekeeping operations in the front of the house and back of the house areas. He/she will assist Executive Housekeeper and his assistant to provide Housekeeping and public area services for the guests. **Primary Responsibilities**: - Supervise the...

  • F&b Service Crew

    3 days ago


    Kallang, Singapore Talents@Work Pte Ltd Full time

    **About Us** Café Lodge is a contemporary café offering a unique blend of local heritage comfort food and Western favourites in a relaxing, family-friendly environment. Known for our signature Claypot Laksa, Black Vinegar Pork Trotters, and Western delights like Linguine with Beef Tenderloin and Vietnamese Beef Pho — we aim to serve hearty meals with...

  • Service Crew

    6 days ago


    Kallang, Singapore Galaxy Concepts Pte Ltd Full time

    Working Days - 6days work week **Location**: - Aperia Mall/Boat Quay **Job Description**: - Job Perks - Work with a young and vibrant team - Opportunities for personal and professional development - Scope of Duties: - Taking food and drinks orders - Assist supervisor/manager in execution of service SOPs - Maintaining cleanliness and upkeep of the...

  • F&B Service Crew

    2 days ago


    Kallang, Singapore Talents@Work Pte Ltd Full time $2,000 - $24,000 per year

    About UsCafé Lodge is a contemporary café offering a unique blend of local heritage comfort food and Western favourites in a relaxing, family-friendly environment. Known for our signature Claypot Laksa, Black Vinegar Pork Trotters, and Western delights like Linguine with Beef Tenderloin and Vietnamese Beef Pho — we aim to serve hearty meals with warm,...


  • Kallang, Singapore Cushman & Wakefield Full time

    **Job Title** Customer Service Officer **Job Description Summary** **About the Role** - Provide practical advice and solutions to customers' concerns and manage their expectations professionally. - Obtain feedback from the customers and accurately input the request into the Computerized Maintenance Management System (CMMS). - Assign and despatch Service...