Guest Room Team Leader

1 week ago


Kallang, Singapore PARKROYAL on Beach Road Full time

**Position summary statement**:
The incumbent is responsible for meeting guest satisfaction by supervising housekeeping operations in the front of the house and back of the house areas. He/she will assist Executive Housekeeper and his assistant to provide Housekeeping and public area services for the guests.

**Primary Responsibilities**:

- Supervise the operation of all Housekeeping functions in all front of the house and back of the house areas.
- Supervise and coordinate with the all outside contractors for all contracted program
- Establish standards of cleanliness for areas under control.
- Institute policies and procedures to meet these standards.
- Make regular inspections of all areas to check on public area cleaning standards, and issue necessary orders to correct shortcomings.
- Ensure outside cleaning contractors perform high standards of cleaning hygiene at all times

**Repair & Maintenance**
- Maintain public area cleaning service.
- Monitor condition of facilities and report defects to Engineering Department to follow up.
- Work with Facilities on rehabilitation or redecorating plans.
- Work with external contractor for Marble restoration program, yearly Chandelier cleaning program, high rise cleaning etc.
- Work closely with outsource company for overnight cleaning schedules & projects.

**Pest Control Coordination**
- Coordinate with Facilities and Pest control for the elimination of pest in all public areas
- Work with F&B Outlets & Offices and restricted areas to schedule their areas for pest elimination.

**Team Member Management**
- Balance Team Members’ working schedules to meet peak and slack periods while remaining within labour requirements.
- Work with Outsource Company for the staff performance, Attendance and issue pertaining work.

**Stock & inventories**
- Monitor cleaning chemicals and equipment’s working condition.
- Supervise and arrange the taking of physical inventories at the frequency determined by management.
- Supervise the inventory cleaning supplies, ordering replacement when necessary which would be supplied by the contractor

**Other Responsibilities**
- Assume other duties assigned by the Executive Housekeeper.

**Job Types**: Full-time, Permanent

**Salary**: $2,000.00 - $2,800.00 per month

**Benefits**:

- Dental insurance
- Employee discount
- Food provided
- Health insurance
- Professional development
- Vision insurance

Schedule:

- Day shift

Supplemental pay types:

- 13th month salary
- Performance bonus


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