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Customer Support Executive
2 weeks ago
No experience needed, training will be provided. Fresh grads and undergrads welcome to apply
**Responsibilities**:
- Assist in providing customer service to existing clients
- Answer customer inquiries via phone calls and escalate urgent cases
- Respond to feedback and comments on social media sites
- Follow up with new customers post sales
- Maintain up-to-date records on customer interactions; inquiries, feedback, complaints and pending/resolved cases
- Generate monthly reports for the sales team
- Other ad-hoc duties as assigned by supervisor
**Job Requirements**
- Minimum GCE 'A' Levels/Diploma
- Fluent in English and Mandarin (to liaise with Mandarin speaking customers)
**Benefits**
- Full training provided
- Gain working experience in corporate sector
- Good resume booster
- Fun and supportive working environment
**Job Types**: Full-time, Permanent, Fresh graduate
**Salary**: $2,500.00 - $2,800.00 per month
**Benefits**:
- Professional development
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
- Yearly bonus
Work Location: One location