Customer Service Executive
6 days ago
**What We Offer**
Experience the Liebherr Culture and Belief of “One Passion. Many Opportunities.” Immerse in our diversified workforce and make a meaningful, real-world impact with our organisation. We offer a competitive starting salary along with comprehensive medical and dental benefits. Additional perks include two-way transportation provided to/from Clementi MRT, a friendly and nurturing environment and good work-life balance.
**The Job**
The Customer Service Executive will ensure that customers’ inquiries and complaints are attended to promptly and that parts orders are processed and delivered promptly with proper procedures and supporting documents. As this is a front office role, they should also possess a strong focus in excellent customer service. The position holder should also have a strong flair in dealing and resolving customers’ issues promptly.
**What You Can Expect of the Job**
- You’ll handle customers’ orders for piece parts and repair units.
- You’ll manage Turn Around Time (TAT) for repair units.
- You’ll monitor and follow-up sales & purchase order activities.
- You’ll handle customer complaints and provide necessary solution to satisfy customer requirements.
- You’ll manage retrofit and warranty administration.
- You’ll generate reports and perform administrative duties.
- You’ll act as the liaison for other departments (Workshop, Logistics, QA) on customer’s orders.
- You’ll fulfill “On Call” Duty (i.e.: AOG) if volunteer to be on standby.
- You’ll reduce the aging of un-invoice activities.
- Any other tasks as assigned.
**What We Expect of You**
- GCE A level or Diploma in Business Administration or similar discipline, with minimum 3 years of related experience in customer service in an MNC environment.
- Knowledge of BaaN software (or similar such as ERP, SAP)
- Good communication skills (oral and written) to interact with internal and external customers.
- Knowledge of Liebherr-Aerospace products and services
- Ability to work independently, responsibly and professionally in the works.
- Willingness and ability to work in a global, multi-cultural environment with teamwork skills.
- Willingness to work a flexible schedule and may require working beyond the stipulated working hours if situation dictates.
- Will be required to attend/support meetings, seminars, exhibitions, visit to customers and company functions.
**Who We Are**
Liebherr-Aerospace is a leading European manufacturer and global supplier of Air Management, Flight Control, Actuation and Landing Gear systems as well as Gearboxes. Liebherr-Aerospace’s dedicated regional service centre, Liebherr-Singapore, provides a wide range of support services to the aviation industry in Asia-Pacific.
**Job Types**: Full-time, Permanent
**Salary**: $3,000.00 - $3,500.00 per month
**Benefits**:
- Dental insurance
- Free parking
- Health insurance
- Parental leave
- Professional development
Schedule:
- Monday to Friday
Supplemental pay types:
- 13th month salary
- Performance bonus
Work Location: In person
-
Customer Service Executive
1 week ago
Jurong East, Singapore SITI Far East Pte Ltd Full timeCUSTOMER SERVICE EXECUTIVE JOB RESPONSIBILITIES - Daily operations inclusive Order management (customers enquiries, quotation, order processing, fulfilment & invoice) using ODOO (ERP system) - Assure proper Invoicing of accounts (Spare Parts, Technical and Modification Services) are completed and invoiced in a timely manner. - Customer communications of...
-
Customer Service Executive #71457
2 days ago
Jurong East, Singapore Anradus Pte Ltd Full timeIndustry/ Organization Type: Logistics - Position Title**:Customer Service Executive**: - Working Location: Jurong East - Working Hours: 5.5 days (Mon - Fri, 830am - 530pm; Sat (WFH, 830am - 1230pm) - Salary Package**:Basic salary up to $2,800 + Variable Bonus**: - Duration: Permanent Role **Key Responsibilities** - Manage and coordinate existing and new...
-
Customer Service Executive
2 weeks ago
Jurong East, Singapore Saint-Gobain (Singapore) Pte Ltd Full timeJob Descriptions: - Assist in document coordination with customers and business partners - Ensure timely and accurate processing of all documentation - Provide administrative and sales support to the customer service team, operation, and sales team - Other adhoc duties Job Requirements: - O'Level/ Diploma/ Professional Certificate in Business Studies /...
-
Customer Service Executive
2 weeks ago
Jurong East, Singapore A & I Accounting Services Pte Ltd Full timeWe are an accounting and corporate secretarial firm. Job Responsibilities - Issue quotations and negotiate price - Reply to customers' enquiries - Provide after-sales service to enhance good relationship with customers Job Requirements - Diploma / Degree (Studied in Business Management will be an advantage) - Good communication skills in English and...
-
Customer Service Executive
1 week ago
Jurong East, Singapore A & I Accounting Services Pte Ltd Full timeWe are an accounting and corporate secretarial firm. Job Responsibilities - Issue quotations and negotiate price - Reply to customers' enquiries - Provide after-sales service to enhance good relationship with customers Job Requirements - Diploma / Degree (Studied in Business Management will be an advantage) - Good communication skills **Job Types**:...
-
Customer Service Executive
1 week ago
Jurong East, Singapore A & I Accounting Services Pte Ltd Full timeWe are an accounting and corporate secretarial firm. Job Responsibilities - Issue quotations and negotiate price - Reply to customers' enquiries - Provide after-sales service to enhance good relationship with customers Job Requirements - Diploma / Degree (Studied in Business Management will be an advantage) - Good communication skills **Job Types**:...
-
Customer Service Officer
1 week ago
Jurong East, Singapore Yamato Transport (S) Pte Ltd Full time**Specific Responsibilities**: - To be responsible for day to day management of all aspects of customer service. - Able to handle large volume of calls daily. - Support sales and operation team to execute daily activities and meet objectives associated with all tasks assigned. - Promote excellent customer service and ensure satisfaction is delivered...
-
Customer Service Executive
2 weeks ago
Jurong East, Singapore Anradus Pte Ltd Full timeIndustry/ Organization Type: Freight Forwarding / Transportation - Position Title**:Customer Service Executive (Freight Forwarding)**: - Working Location: Jurong East - Working Hours: 5.25 days (Monday to Friday 9 AM - 6 PM, Alternate Saturdays half day) - Salary Package**:Basic Salary up to $3,000 + AWS + Bonus**: - Duration: Permanent **Key...
-
Customer Service Executive
2 weeks ago
Jurong East, Singapore Anradus Pte Ltd Full timeIndustry/ Organization Type: Freight Forwarding / Transportation - Position Title**:Customer Service Executive (Freight Forwarding)**: - Working Location: Jurong East - Working Hours: 5.25 days (Monday to Friday (9 AM - 6 PM, Alternate Saturdays half day) - Salary Package**:Basic Salary up to $3,000 + AWS + Bonus**: - Duration: Permanent **Key...
-
Customer Service Executive
2 weeks ago
Jurong East, Singapore Anradus Pte Ltd Full timeIndustry/ Organization Type: Freight Forwarding / Transportation - Position Title**:Customer Service Executive (Freight Forwarding)**: - Working Location: Jurong East - Working Hours: 5.25 days (Monday to Friday (9 AM - 6 PM, Alternate Saturdays half day) - Salary Package**:Basic Salary up to $3,000 + AWS + Bonus**: - Duration: Permanent **Key...
