
Customer Service
1 day ago
Maintain operation of system dashboard/portal and ensure customers get high quality service and satisfaction.
System monitoring and administrations works.
Respond swiftly to calls when activated and investigate disturbances.
Respond immediately to all enquiries concerning season applications, refund matters, and/or change of particulars and resolve all issues.
Communicate with users via email, telephone & Portal.
Ensure daily/monthly reports are produced showing occurrences, such as email reports and/or call tracking.
Administrative duties e.g basic finance , Filing, data entry, applications submission.
Requirements:
Able to perform 12hr rotating shift.
Must be Singaporean.
Able to work independently and multiple locations when required.
Skills, Abilities, and Knowledge for Customer Service Administrative
Strong communication skills, including the ability to speak clearly and to relate effectively with people from diverse backgrounds
Ability to carry out functions professionally
Excellent customer service skills to ensure high degree of customer satisfaction
Highly energetic, confident, reliable, punctual, and proactive individual
Ability to give attention to detail and perform tasks accurately
Strong knowledge of and ability to use Microsoft Office and computer.
-
Customer Service Executive
5 days ago
Jurong East, Singapore Revochem Industries Pte Ltd Full time $40,000 - $60,000 per yearJob DescriptionThis is a full-time role for a Customer Service Executive. The incumbent will be responsible for day-to-day tasks such as processing orders, documentation, providing customer service to clients, and ensuring smooth operations for on-road trucking, as well as import and export activities.Job ScopeCustomer Relations & CommunicationAcquire a...
-
Customer Service Officer
2 weeks ago
Jurong East, Singapore SATS Ltd. Full time $30,000 - $40,000 per yearCompany description: About UsHeadquartered in Singapore, SATS Ltd. is one of the world's largest providers of air cargo handling services and Asia's leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and...
-
Customer Service Executive
8 hours ago
Jurong East, Singapore A & I Accounting Services Pte Ltd Full timeWe are an accounting and corporate secretarial firm. Job Responsibilities - Issue quotations and negotiate price - Reply to customers' enquiries - Provide after-sales service to enhance good relationship with customers Job Requirements - Diploma / Degree (Studied in Business Management will be an advantage) - Good communication skills in English and...
-
Customer Service Officer
2 days ago
Jurong East, Singapore Freight Links Express Pte Ltd Full timeJob Responsibilities - Responsible for coordinating all import and export shipments with the respective clients, vendors and overseas agents. - To monitor cargo status and update the clients as accordingly. - Work in conjunction with the respective Sales to provide pre/post-sales support if any. - Ensure timely and accurate billing to the respective...
-
Customer Service Coordinator Purchaser
4 days ago
Jurong East, Singapore Dana Incorporated Full timeDana is a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies that improve the efficiency and performance of vehicles with both conventional and alternative-energy powertrains. Serving three primary markets - passenger vehicle, commercial truck, and off-highway equipment - Dana provides the world's...
-
Customer Service Officer #66152
2 days ago
Jurong East, Singapore Anradus Pte Ltd Full timeIndustry/ Organization Type: Logistics / Transportation - Position Title**:Customer Service Officer**: - Working Location: Tanjong Penjuru (Transport provided from Jurong East MRT) - Working Hours: 5 days (M-F, 8:30 AM-5:30 PM) - Salary Package**:Basic Salary up to $2,800 + AWS + Variable Bonus + Lunch Provided**: - Duration: Permanent Role **Key...
-
Customer Service Officer
1 week ago
Jurong East, Singapore Jurong-Clementi-Bukit Batok Town Council Full time $30,000 - $45,000 per yearResponsibilities:· Manage, route and respond to enquiries and feedback daily· Generate feedback management reports weekly or whenever required· Maintain feedback database and ensure concise information shared regularly· Carry out daily media monitoring and tracking· Assist call centre in answering...
-
sales and customer service coordinator
2 weeks ago
Jurong East, Singapore SITI Far East Pte Ltd Full time $3,000 - $33,000 per yearWe are looking for sales and customer service coordinator.JOB RESPONSIBILITIES· Travel by bi-monthly basic to meet customers.Daily operations inclusive Order management (customers enquiries, quotation, order processing, fulfilment & invoice) using ODOO (ERP system)Assure proper Invoicing of accounts (Spare Parts, Technical and Modification Services) are...
-
Senior Customer Service Executive, Lms
8 hours ago
Jurong East, Singapore YAMATO TRANSPORT(S) PTE. LTD Full timeJob Responsibilities: - Manage a small team of Customer Service Staff. - Manage customer delivery performance. - Manage customer enquiries. - Provide support to Customer Service Staff on escalated cases. - Ensure monitoring and other reports to be sent promptly. - Ensure billing and customer delivery orders to be sent promptly. - Monitoring parcels delivery...
-
Customer Service Officer #66151
4 days ago
Jurong East, Singapore Anradus Pte Ltd Full timeIndustry/ Organization Type: Logistics/ Transportation - Position Title**:Customer Service Officer**: - Working Location: Penjuru Road - Working Hours: 5.5 days (Mon to Fri, 9 am - 6 pm; Sat 9 am - 1 pm// 5.25 days after probation) - Salary Package**:Up to $3,000 + Allowance + OT + AWS + Variable Bonus**: - Duration: Permanent Role **Key...