Technical Sales

2 weeks ago

Queenstown, Singapore Columbus McKinnon Corporation Full time

**Job Summary/Overview**:
**Essential Duties and Responsibilities**:

- Takes an active role in coaching distribution personnel and evaluating their competency in the support of all CMCO brands, products, and services.
- Responsible for providing product category and/or vertical market expertise.
- Conducting technical training to distributors/key customers in following areas:

- Installation and commissioning of our normal and ex-proof equipment.
- After sales service of our range of normal and ex-proof products.
- Other duties, tasks, and responsibilities as assigned by Sales Leadership.

**Knowledge, Skills, Competencies, and Abilities**:

- Be able to effectively communicate in both oral and written form, positively exchanging ideas, information, feedback, and directions.
- Respects, understand and is sensitive to the diverse communication styles of various people/groups within different situations.
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, customer specifications, blueprints and schematics, or governmental regulations. Ability to prepare reports, quotes, and business correspondence.
- Ability to effectively present information and respond to questions.
- In-depth understanding of explosion protection concepts and experience in product safety or explosive atmosphere or certification body.
- Maintain technical competency and remain current in technology and changes in the industry.
- Problem solving attitude & ability to prioritize urgency to resolve matters.
- Strong communication skills.
- Requires a valid driver’s license and passport.The employee performs work-related travel approximately 30% of time, including international.

**Required Qualifications**:

- Bachelor’s degree in engineering
- Mechanical/Electrical/Mechatronics or Equivalent preferred.
- Material Handling experience preferred.
- 5+ years of related experience in technical customer service and quotation processing preferred.
- Business knowledge, analytical and conceptual skills, ability to work in a team and professional appearance.
- Confident handling of MS Office, Salesforce, CAD/CAM drawings, product configurator tool, and ideally knowledge of SAP.
- Equivalent combinations of experience and education may be considered.
- Strong command of English language, other foreign language skills desirable but not a must.

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