IT Helpdesk and Support Officer

Roles & ResponsibilitiesScope of services • Attend to all incoming IT queries over the phone and resolve it accordingly. • Co-ordinate with respective camp engineer for escalated cases. • Follow up and updates cases to ensure all closure of cases. • Be responsible for completing assigned tasks on time and to the satisfaction of the users. • Must...

Roles & Responsibilities Scope of services • Attend to all incoming IT queries over the phone and resolve it accordingly. • Co-ordinate with respective camp engineer for escalated cases. • Follow up and updates cases to ensure all closure of cases. • Be responsible for completing assigned tasks on time and to the satisfaction of the users. •...

**Responsibilities**: - Deliver day-to-day end-user computing and desktop support services for approximately 600 PC/laptops in a Windows 7/10 operating environment. - Support Microsoft Office 365 environment, including Office 2016, Office 365 Pro Plus, Visio, Project, Teams, and Skype for Business software. - Perform Windows domain account management and...

Our client is a growing investment management firm in Asia, seeking a Senior IT Helpdesk based in their Singapore office. Responsibilities of IT Helpdesk: Provide on-site and technical support to end users in Singapore and global offices. Serve as the SME for all IT functions, covering end-to-end IT support. Manage software, hardware, IT policies, risk...

Our Client is an established company in Singapore, who is seeking to recruit an IT Helpdesk Support. **IT Helpdesk Support** **Job Requirements** - ITE/ Diploma in IT/ Engineering or any related field - Recent diploma graduates with good internship experience will be considered too - Excellent communication skills with high level of customer/ people...

Job Highlights 1) We aim for work-life balance. 2) Empathic, Efficient, and Productive company culture. 3) Recognition through incentives. 4) Transport during working hours claimable 5) AWS, Medical and Dental, Annual Health screening benefits 6) 5-day work week 9 am to 6 pm or 8.30 to 5.30 pm. 7) Additional incentives for ad hoc roles What we...

**Helpdesk Ops Support Executive (102)**: **Responsibilities**: - Perform basic troubleshooting (gathering information, screenshots, referencing FAQs etc) - Escalate issues to the next level of support. - Follow up on raised tickets to closure. **Requirements**: Best Regards Wei Sian IT Consultancy & Services Pte Ltd

**About the role** CGS-CIMB Securities International Pte. Ltd is one of the leading integrated financial service providers in Asia. With a global presence in over 20 countries, and backed with an award-winning research team, the Company is well-positioned as Asia’s leading financial gateway, providing well researched and in-depth analysis of financial...

Technical Helpdesk Support Officer - Singapore Are you passionate about providing a world-class customer experience? Do you want to unleash your potential for a global FinTech company that is passionate about moving money for better? If so, join our team here at Convera as a Technical Helpdesk Support Officer Motivated by our values: Customer Champions,...

**Responsibilities** - Basic technical support at the EUC and network level: PC, IPad, Laptop, WAN and LAN - User Account Management (Add, Delete and Change) and follow Change Management processes. - Handle alarms raised by monitoring tools. - Helpdesk Engineer will assign/escalate to Level 2 engineer if the issue not Resolved by Helpdesk Engineer. -...