Helpdesk Support Officer

Assist the Helpdesk Manager and Team Lead in efficiently delivering comprehensive support services. Duration : 6 months Working hours : 8.30 am to 6.00pm Working location : Alexandra - Assist the Helpdesk Manager and Team Lead in efficiently delivering comprehensive support services. - Provide Level 1 phone support for requests, troubleshooting, and...

**1. Team Leadership** - Supervise the helpdesk team (Level 1 and sometimes Level 2 support agents). - Allocate and prioritize incoming support tickets. - Provide coaching, mentoring, and performance feedback to helpdesk agents. - Manage scheduling, ensuring coverage for different shifts if needed. **2. Technical Support Oversight** - Ensure tickets are...

Our Client is an established company in Singapore, who is seeking to recruit an IT Helpdesk Support. **IT Helpdesk Support** **Job Requirements** - ITE/ Diploma in IT/ Engineering or any related field - Recent diploma graduates with good internship experience will be considered too - Excellent communication skills with high level of customer/ people...

**IT Help Desk Job Description** In this role, you will provide maintenance of the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting the internal IT Helpdesk. You will be responsible for administration and internal support of the Company’s PCs, printers, servers, and...

We are looking for an IT Helpdesk Support Executive to support the regional business operations. The incumbent will be working alongside with the various members in the IT Department to provide all aspects of helpdesk support to BELFOR (Asia) at HQ level and all regional offices. Actively agile and operational, the person shall come with practical hands-on...

**About the company: CGS International Securities Singapore Pte. Ltd is one of the leading integrated financial service providers in Asia. With a global presence in over 20 countries, and backed with an award-winning research team, the Company is well-positioned as Asia’s leading financial gateway, providing well researched and in-depth analysis of...

**The Talent** - ITE/ Diploma/ Degree in Computer Science/ Software Engineering/ IT. - Excellent coordination, good analytical, organizational and interpersonal skills. - Independent, creative problem solver, responsible and team orientated. - Matured experienced job seekers are welcome. **Job Highlights** - Multinational projects. - Cohesive working...

**Job Summary** As a Helpdesk Support Specialist, you will be responsible for ensuring the smooth operation of technical helpdesk services, handling complex incidents, and providing first-class support to our clients. This role involves working in shifts and ensuring the highest standards of customer service and technical problem resolution. **Key...

$4K + AWS + VB + allowance 5 working days, Mon - Fri, normal office hours Location: East **Responsibilities** - Managed all helpdesk service request (Internal & External) - Provide remote support to do basic troubleshooting - Tabulation of service related data - Provide day-to-day technical support to end users and ensure the smooth running of computers,...

Roles & ResponsibilitiesThe Helpdesk contract agent will work directly with end users, IT support staff and vendors to ensure timely ticketing of the issues reports and requests being made.Education: Bachelor's degree in business, Computer Science, or related discipline required.Candidates with 3-4 years of experience in working with IT Helpdesk...