Google Workspace Support Engineer

9 hours ago

Singapore Sea Limited Full time

Engineering and Technology - Corporate IT, Singapore
- Experienced (Individual Contributor)
- Corporate IT is the backbone of our business. Our team helps Sea develop a competitive advantage through defining our technology objectives, assessing solution options, and devising technical solutions that help us achieve both strategic goals and meet operational requirements. As a part of our team, you’ll help deliver seamless IT experiences and support to our employees at Sea by providing responsive helpdesk service, stable networks and reliable IT systems.

As a Google Workspace Support Engineer, you will manage and maintain our Google Workspace environments, ensuring it meets organizational needs and security standards. This role involves providing support, performing routine maintenance, and leading projects to implement new features and functionalities.

**Stakeholder Support**:

- Attend to requests from internal stakeholders regarding their Google Workspace requirements on a global level.
- Provide first-level support for Google Workspace issues and inquiries.

**Maintenance and Documentation**:

- Perform routine maintenance tasks and updates.
- Develop and deliver training materials for end-users.
- Maintain documentation of Google Workspace configurations, procedures, and troubleshooting steps.

**Project Participation**:

- Participate in Google Workspace-related projects and migrations.
- Contribute to team meetings and project planning.

**Configuration and Automation**:

- Build automations for routine operational tasks related to Google Workspace.

**Collaboration**:

- Collaborate with internal IT teams and other departments to implement new features and functionalities.

**Job Requirements**:
**Education and Experience**:

- Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent experience.
- Proven experience as a Google Workspace Administrator or in a similar role.

**Technical Skills**:

- Strong understanding of Google Workspace services and administration tools.
- Experience with DLP and other advanced security configurations (preferred).
- Technical skills/background in network/system administration (added advantage).
- Experience with scripting and automation tools (e.g., Python, PowerShell).
- Familiarity with other IT systems and integrations.
- Relevant IT certifications (e.g., Google Workspace Administrator, CompTIA Security+, Microsoft 365 Certified).

**Analytical and Problem-Solving**:

- Strong analytical and troubleshooting skills to quickly identify and resolve issues.
- Result-oriented with the ability to drill down to details to ensure project progression.

**Project and Stakeholder Management**:

- Excellent project management skills with a track record of successful project delivery.
- Strong stakeholder management capabilities and strategic mindset for advising and managing internal and external partners.

**Communication and Teamwork**:

- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Ability to manage operations team activities and coordinate effectively.

**Attributes**:

- Passionate and able to multitask in a fast-paced environment.
- Comfortable handling urgent requests with a clear understanding of processes.
- Good sense of problem identification, prioritization, and time management.

  • Ecosystem Customer Engineer, Google Workspace

    2 days ago

    Singapore Google Full time

    Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa. Minimum qualifications: - Bachelor's degree in computer science, a related technical field, or equivalent practical experience. - 6 years of experience with cloud ecosystems on enterprise productivity systems. - Experience...

  • Partner Sales Manager, Google Workspace

    9 hours ago

    Singapore Google Full time

    Google welcomes people with disabilities. Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa. **Minimum qualifications**: - Bachelor's degree or equivalent practical experience. - 8 years of experience driving sales growth within a direct and indirect sales...

  • Partner Sales Manager, Google Workspace

    9 hours ago

    Singapore Google Full time

    **Minimum qualifications**: - Bachelor's degree or equivalent practical experience. - 8 years of experience driving sales growth within a direct and indirect sales motion/approach. - 6 years of experience in partner sales or channel management, within the technology sector, particularly in Software-as-a-Service (SaaS). - Experience of adapting to...

  • Sales Manger, Google Workspace

    2 weeks ago

    Singapore Google Full time

    Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa. Minimum qualifications: - Bachelor's degree or equivalent practical experience. - 15 years of experience in sales, selling SaaS platforms in the technology industry. - 5 years of experience managing and leading a team. -...

  • Performance Marketing Manager, Google Workspace

    2 weeks ago

    Singapore Google Full time

    Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa. **Minimum qualifications**: - Bachelor's degree or equivalent practical experience. - 5 years of experience in media or digital growth marketing. - Experience with growing subscription businesses either in B2B or...

  • Sales Program Lead, Google Workspace for Education

    2 weeks ago

    Singapore Google Full time

    Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa. Minimum qualifications: - Bachelor's degree or equivalent practical experience - 5 years of experience selling devices and/or software in the education field. - Experience working with government clients. - Experience...

  • Head of Google Workspace Sales, Google Cloud

    9 hours ago

    Singapore Google Full time

    Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa. **Minimum qualifications**: - Bachelor's degree or equivalent practical experience. - 12 years of experience in a sales role in the enterprise software or cloud space. - Leadership experience within a quota-carrying team,...

  • Head of Google Workspace Sales, Google Cloud

    9 hours ago

    Singapore Google Full time

    Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa. **Minimum qualifications**: - Bachelor's degree or equivalent practical experience. - 12 years of experience in a sales role in the enterprise software or cloud space. - Leadership experience within a quota-carrying team,...

  • Customer Engineer, Public Sector, Google Workspace

    8 hours ago

    Singapore Google Full time

    Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa. Minimum qualifications: - 5 years of experience as a sales engineer in cloud environments or in a customer-facing role. - Experience with PaaS and SaaS technologies (i.e., collaboration tools, identity and access...

  • Technical Account Manager, Google Cloud

    6 days ago

    Singapore Google Full time

    Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa. Minimum qualifications: - Bachelor's degree in Computer Science, Engineering, related field or equivalent practical experience. - 8 years of experience in a customer-facing role, interfacing with executive stakeholders,...