Specialist Ii, Ground Operations

17 hours ago


Singapore Scoot Tigerair Pte Ltd Full time

Summary

The purpose of this role focuses on SIN Hub Transfer, Operations Planning, and OAL/Partner Management. You will be part of the Ground Department and will work closely with appointed vendors as well as airport authorities and Scoot HQ to effectively manage and handle all operations to ensure smooth airport operations for Scoot.

**Job Description**:
(a) SIN HUB transfer
- Monitor and work with SIA on IATCI issues / system issues to troubleshoot IATCI roadblocks / improve IATCI processes to achieve a seamless journey for passenger transfers in Singapore HUB.
- Major project: Work with SIA and respective stakeholders to achieve reduced MCT to open up more interline traffic connectivity to support network growth within the SIA group in order to reach the potential commercial objectives derived from greater connectivity at the hub.
- Implement these hub processes with the GHAs across the network.
- Support on reduction in TR-TR/SQ Minimum Connection Time through trials and implementation.
- Work with respective airport stakeholders e.g. CAAS/CAG to manage the changes to the operational requirements posed by the authorities to manage a seamless transfer journey for passengers transfer in SIN HUB in line with SIN authorities’ regulations.

(b) Operations Planning
- Support on assigned Ground Ops projects across
- (a) functional teams and cross, (b) function level (Inter-Department (TR) and External Department (CAG, vendors), (c) Self-managed team & (d) Virtual Team put up to support the company’s resumption / expansion to support seamless inter-departmental projects.
- Attend operations planning related meetings with both internal (Scoot Internal Department) and external stakeholders and government agencies (E.g. CAAS, CAG, MOT, ICA External Service Provision Vendors etc.)

(c) SQ / OAL /Partner Management
- Support Hub Manager in representing and interacting with SQ / OAL and partner e.g. CAAS

**Skills**:Business Projects, Cross-Functional Communications, New Projects, Planning Operations, Process Improvements, Project Management, Regulations, Taking Initiative, Troubleshooting



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