
Senior Business Operations Specialist
2 weeks ago
Job Summary
We are seeking a motivated Senior Business Operations Specialist to join our Finance & Data Technology team. This role will focus on managing change requests under the Quarterly Release (QR) framework and providing departmental operational support.
Main Responsibilities
- Manage change requests across finance and data domains, prioritizing tasks based on impact and complexity.
- Serve as the single point of contact for business needs, liaising with technical delivery teams to ensure seamless collaboration.
- Work closely with business users to formalize requirements and obtain initial estimates, utilizing strong analytical skills to identify opportunities for process improvement.
- Consolidate and prioritize CRs for impact assessment, reviewing analysis and quotations with stakeholders to drive informed decision-making.
- Provide strategic guidance on budget allocation, billing, and reporting of prioritized change requests.
Key Qualifications
- Bachelor's Degree in Computer Science, Finance, Engineering, or Data Science.
- At least 4+ years of relevant experience, preferably in a financial institution, with a proven track record of delivering high-quality results.
- Previous exposure to system analysis and operations functions is an advantage.
Essential Skills
- Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
- Energetic, organized, detail-oriented, and analytical, with a strong passion for process improvement.
- Able to work independently and under pressure, with excellent time management and problem-solving skills.
Technical Requirements
- Advanced MS Excel (including Macros), PowerPoint, and SharePoint skills.
- Knowledge of SDLC and JIRA, with experience in data analysis and reporting.
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