Payment Operations Specialist

4 weeks ago


Singapore myGwork - LGBTQ+ Business Community Full time
Payment Operations Specialist - Global Processing

Join us as a Payment Operations Specialist - Global Processing at myGwork - LGBTQ+ Business Community .

This role is with Wise, an inclusive employer and a member of myGwork, the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Wise is a global technology company focused on building the best way to move and manage money worldwide.

Our mission is to make international money transfers easier and more affordable for everyone, everywhere.

As part of our team, you will help create a new network for the world's money, supporting our customers in receiving funds faster globally.

Responsibilities
  • Maintain high-quality execution of daily payment processing tasks.
  • Support your team in achieving SLAs and KPIs, contributing to overall performance metrics.
  • Detect and escalate domain-related issues to regional teams, ensuring timely communication.
  • Follow operational procedures and keep track of critical updates.
Qualifications - A Bit About You
  • You are a Singapore Citizen or PR.
  • You are accurate, detail-oriented, and meticulous.
  • You are SLA-driven and motivated to meet personal and team metrics.
  • You prioritize customer satisfaction and communicate clearly and honestly.
  • You are receptive to feedback, proactive, collaborative, and flexible with working hours, including occasional weekends and holidays.
Additional Information

We value diversity, equity, and inclusion, and are proud of our international team. We believe diverse teams are stronger and more innovative.

To learn more about working at Wise, visit Wise.Jobs. Follow us on LinkedIn and Instagram for updates.

Job Details
  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Other

This job is active and accepting applications.

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