Payment Operations Risk

Payment Operations Risk & Controls Senior Specialist — Wise

Wise is a global technology company, building the best way to move and manage the world's money. We are looking for a Senior Specialist to join our growing team in Singapore.

Your mission is to identify operational risks and controls, working with operational, product, compliance and risk teams to coordinate assessment, mitigation and monitoring of risks. You'll drive risk awareness culture within the Payment Operations and across the company. Your focus will be on a specific region and products within Payment Operations and on driving risk and control related topics in that region. Salary ranges: 8,500 - 10,000 SGD Monthly + RSUs.

• Helping teams analyse new and existing products and operational processes, assessing risks and working with stakeholders to reduce risks to an acceptable level.
• Proactively identifying risks, inefficiencies, and improvement opportunities, and initiating strategic projects to address them.
• Independently implementing and executing various risk-related tasks, such as monitoring controls, conducting risk assessments, analyzing data, and investigating potential issues.
• Assessing and testing existing controls, working with stakeholders to improve existing controls and implement new ones.
• Ensuring compliance with regulation in Payment Operations. Supporting operational teams on interpreting regulatory requirements, improving processes and our product to avoid regulatory breaches and/or incidents.
• Driving risk awareness across Payment Operations and ensuring alignment across the organisation. Promoting and embedding a strong risk culture.
• Cooperation with various other teams in Wise, including Group Risk, Compliance, Product, Finance, Treasury.
• Driving risk mitigation projects and ensuring their timely completion. Owning issue remediation activities using our risk management tool to ensure appropriate risk-focused prioritisation.
• Performing monitoring routines over various topics and reporting the results.

• Experience with conducting risk assessments and control testing.
• Experience across enterprise risk management, inherent and residual risk assessment and risk reporting.
• Track record working across the operational risk spectrum; payment products and payment operations are a bonus.
• Experience with regulatory compliance and translating requirements to adhere to regulatory guidelines.
• Ability to analyze and interpret complex regulatory frameworks and apply them effectively.
• Ability to prioritise effectively and identify key areas of improvement from a regulatory perspective.
• Data-driven mindset with the ability to measure impact and move metrics toward KPIs.
• Experience in project work and willingness to grow toward project management within scope.
• Attention to detail and resilience when facing challenging tasks.
• Strong communication skills in English, with ability to communicate across different audiences and provide or receive feedback effectively.
• Strong relationship-building skills across all levels of the business and externally; demonstrates Wise values.
• Strategic thinker who can connect risk strategy with wider organisational goals and propose long-term improvements.
• Ability to explain problems clearly, involve others in solutions, persuade when needed, and challenge when necessary.
• Can-do attitude with experience working across cross-functional teams, and comfort taking responsibility in challenging situations.
• Sense of urgency and ability to work under tight deadlines.
• Intellectual curiosity with humility to learn and grow.

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Accounting/Auditing and Finance