After-Sales Engineer

6 days ago

Singapore Hai Robotics Co. Ltd Full time

Key Responsibilities:

  • Handle customer after-sales service requests and complaints and resolve issues in a timely manner
  • Maintain good communication and relationships with customers, understand customer needs and provide timely feedback
  • Analyze after-sales service data, formulate improvement measures, and continuously enhance service quality and customer satisfaction.
  • Develop and refine after-sales service processes and standards to ensure the quality and efficiency of after-sales services
  • Maintenance Services: Replace spare parts, conduct inspections and maintenance, track and report issues, and provide service feedback.

Skills and Background:

  • Nitec or Diploma and above, preferably mechanical engineering, mechatronic, automation, electronic engineering, or related fields.
  • At least 3 years of work experience in a relevant field, preferably experience in after-sales service and maintenance
  • Possess excellent communication skills and team management abilities, able to effectively coordinate and lead a team to achieve work objectives.
  • Strong problem-solving skills and customer service awareness, able to quickly respond to customer needs and provide satisfactory solutions.
  • Familiar with robotics, warehousing, logistics, or related fields, with a deep understanding of after-sales service processes and standards
  • Basic English and Mandarin language proficiency
  • To apply for a position, please click the button below to send your resume by email
    #J-18808-Ljbffr

  • After Sales Engineer

    2 weeks ago

    Singapore TG SERVICES PTE. LTD. Full time

    **Job Description**: - Serve as the after-sales engineer of marine environmental protection equipment and other supporting products, responsible for the formulation of maintenance/repairing plans, overhaul, maintenance and training of EGC system, SCR system, FGSS system and other equipment, and responsible for the quality of after-sales service; -...

  • After-Sales Engineer

    5 days ago

    Singapore Hai Robotics Co. Ltd Full time

    Key Responsibilities: Handle customer after-sales service requests and complaints and resolve issues in a timely manner Maintain good communication and relationships with customers, understand customer needs and provide timely feedback Analyze after-sales service data, formulate improvement measures, and continuously enhance service quality and...

  • After-sales On-site Service Engineer

    2 weeks ago

    Singapore TG SERVICES PTE. LTD. Full time

    **Job Description**: - Serve as the after-sales on-site service engineer of marine environmental protection equipment and other supporting products, responsible for the boarding overhaul, maintenance, training and other work of EGC system, SCR system, FGSS system and other equipment; - Be responsible for on-site management of after-sales service, including...

  • After Sales Manager

    5 days ago

    Singapore Hydromasterpropulsion Full time

    We are looking for an enthusiastic and motivated After Sales Manager to join our team in Rotterdam. As an After Sales Ma nager your key responsibility will be to be first in line to address and manage after sales related matters brought to us either by one of our many clients worldwide or internal departments. This includes: Communication with our customers...

  • After-sales On-site Service Engineer

    1 week ago

    Singapore TG SERVICES PTE. LTD. Full time

    **Job Description**: - Serve as the after-sales on-site service engineer of marine environmental protection equipment and other supporting products, responsible for the boarding overhaul, maintenance, training and other work of EGC system, SCR system, FGSS system and other equipment; - Be responsible for on-site management of after-sales service, including...

  • After Sales Manager

    1 week ago

    Singapore Hydromasterpropulsion Full time

    We are looking for an enthusiastic and motivated After Sales Manager to join our team in Rotterdam. As anAfter Sales Ma nager your key responsibility will be to be first in line to address and manage after sales related matters brought to us either by one of our many clients worldwide or internal departments. This includes: Communication with our...

  • After-Sales Project Engineer

    2 weeks ago

    Singapore 1 SUPPLIER PTE. LTD. Full time

    Roles & Responsibilities -Office: oDrive small-scale after-sales projects. Receive clients RFQs / tenders and perform technical analysis & clarifications if required Request quotations to principals & suppliers and perform technical analysis & clarifications if required Build and prepare offers for clients Receive and acknowledge clients POs...

  • After-Sales Project Engineer

    5 days ago

    Singapore 1 SUPPLIER PTE. LTD. Full time

    Roles & Responsibilities -Office: oDrive small-scale after-sales projects. Receive clients RFQs / tenders and perform technical analysis & clarifications if required Request quotations to principals & suppliers and perform technical analysis & clarifications if required Build and prepare offers for clients Receive and acknowledge clients POs...

  • After-Sales Project Coordinator

    2 weeks ago

    Singapore beBeeAfterSales Full time

    Job Title: After-Sales Project Coordinator We are looking for a highly skilled After-Sales Project Coordinator to join our team in Singapore. The ideal candidate will be responsible for coordinating and executing small-scale after-sales projects, communicating with clients and stakeholders, and ensuring project follow-up through frequent communication. ...

  • After-Sales Project Engineer

    3 weeks ago

    Singapore 1 SUPPLIER PTE. LTD. Full time

    Roles & Responsibilities- Office:o Drive small-scale after-sales projects. Receive clients RFQs / tenders and perform technical analysis & clarifications if required Request quotations to principals & suppliers and perform technical analysis & clarifications if required Build and prepare offers for clients Receive and acknowledge clients...