Thomax Technology Pty | Service Desk Analyst

Service Desk Analyst - Application Support Help Desk & IT Support (Information & Communication Technology)Full time Join our industry-leading team in the fast-moving supply chain technology space, with clients across the globe!Thomax is a rapidly growing developer of SaaS cloud-based supply chain software, with our technology powering millions of parcel...

About Us Electro Optic Systems (EOS) is an ASX listed Australian technology company operating in the defence and aerospace markets. Our products incorporate advanced electro-optic applications based on EOS core technologies in software, laser, electronics, optronics, gimbals, telescopes and beam directors, and precision mechanisms. With our headquarters in...

Roles & ResponsibilitiesJob Overview As the IT Service Desk Analyst you will work across multiple information systems which focus on business systems, where you will also support with the implementation of new systems across the organisation and help maintain and evolve our existing systems though resolving routine ICT service requests and issues. As the...

Roles & ResponsibilitiesJob Overview As the IT Service Desk Analyst you will work across multiple information systems which focus on business systems, where you will also support with the implementation of new systems across the organisation and help maintain and evolve our existing systems though resolving routine ICT service requests and issues. As the...

Company OverviewCiena Australia Pty Ltd is a technology company committed to building a culture that prioritizes individual passions, growth, wellbeing, and belonging. We lead with our humanity, driving business priorities alongside meaningful social, community, and societal impact.

Roles & ResponsibilitiesAbout the hiring companyThe hiring firm is a a reputable firm in the professional services industry with strong presence in Asia. They are actively hiring for a Senior IT Service Desk Manager to manage the team of Service Desk Analysts who are responsible to provide global technical support. In this role, you will actively train and...

Roles & ResponsibilitiesAbout the hiring companyThe hiring firm is a a reputable firm in the professional services industry with strong presence in Asia. They are actively hiring for a Senior IT Service Desk Manager to manage the team of Service Desk Analysts who are responsible to provide global technical support. In this role, you will actively train and...

Roles & ResponsibilitiesWe are looking for an Assistant Engineer to be an essential member of a 24/7 Service Desk to ensure high availability of our customer’s enterprise IT services and to restore normal IT service to affected users as quickly as possible.Responsibilities: Monitor enterprise IT networks and server systems Act as a single point of...

Roles & ResponsibilitiesWe are looking for an Assistant Engineer to be an essential member of a 24/7 Service Desk to ensure high availability of our customer’s enterprise IT services and to restore normal IT service to affected users as quickly as possible.Responsibilities: Monitor enterprise IT networks and server systems Act as a single point of...

Squarepoint is a global investment management firm that utilizes a diversified portfolio of systematic and quantitative strategies across financial markets that seeks to achieve high quality, uncorrelated returns for our clients. We have deep expertise in trading, technology and operations and attribute our success to rigorous scientific research. As a...

Our client, an international law firm, is wishing to recruit an experienced IT Helpdesk Specialist to provide first line support for Finance users in the Asia Pacific region. They are happy to have someone currently in second line support looking for the next move up. You will provide second line support for non-Finance users in the Asia Pacific region and...

Roles & ResponsibilitiesMy Client is from an MNC looking for a Workplace IT service Analyst. Main responsibilities include: Get involved in Incident, Problem and Service Request Management Provide workarounds and solutions based on Service Level Goals In the case of Problem Management, collaboration with IM&T Competency Centers or Solution teams to ensure...

Roles & ResponsibilitiesMy Client is from an MNC looking for a Workplace IT service Analyst. Main responsibilities include: Get involved in Incident, Problem and Service Request Management Provide workarounds and solutions based on Service Level Goals In the case of Problem Management, collaboration with IM&T Competency Centers or Solution teams to ensure...

Roles & ResponsibilitiesSquarepoint is a global investment management firm that utilizes a diversified portfolio of systematic and quantitative strategies across financial markets that seeks to achieve high quality, uncorrelated returns for our clients. We have deep expertise in trading, technology and operations and attribute our success to rigorous...

Roles & ResponsibilitiesSquarepoint is a global investment management firm that utilizes a diversified portfolio of systematic and quantitative strategies across financial markets that seeks to achieve high quality, uncorrelated returns for our clients. We have deep expertise in trading, technology and operations and attribute our success to rigorous...

Roles & ResponsibilitiesLocation: Central, SingaporeEmployment Type: Full-timePackage: SGD 6 – 7K/month + BonusCompany OverviewA leading organization in the field of Cyber Security Technologies is seeking a skilled IT Service Desk Analyst to enhance its IT service and support team in Singapore.Position SummaryAn exciting opportunity has opened for an IT...

About ARCBLUE SINGAPORE PTE. LTD.A leading professional services firm in Asia, we are seeking an experienced Senior IT Service Desk Manager to oversee our global technical support team.Responsibilities:Manage and develop a high-performing team of Service Desk AnalystsPromote efficient delivery of IT services, including advising project teams on technical...

Roles & ResponsibilitiesYou Will Act as first point of contact and first responder for IT incidents reported by end users, via email, phone, and other online channels as required Log calls in the Service Desk management tool to ensure incidents and requests are managed in a timely manner and escalated using the correct procedures. Perform Level 1...

Roles & ResponsibilitiesYou Will Act as first point of contact and first responder for IT incidents reported by end users, via email, phone, and other online channels as required Log calls in the Service Desk management tool to ensure incidents and requests are managed in a timely manner and escalated using the correct procedures. Perform Level 1...

About the RoleThis is a technical support role that requires onsite presence and technical support experience to manage CSAT. As a Global Technical Support engineer, you will provide system level pre & post-sales support for CIENA's Global Customer base.Key ResponsibilitiesManage technical support cases/tickets end to end.Provide remote technical support...