Senior Service Desk Support Specialist
1 day ago
The Senior Service Desk Support Specialist plays a critical role as the first point of contact for technical support within the organization. This individual ensures the smooth operation of IT systems, resolves end-user issues, and contributes to the overall efficiency and reliability of the technology infrastructure. The ideal candidate is a proactive problem-solver with strong technical expertise, excellent customer service skills, and a commitment to continuous learning. Key Responsibilities End-User Support: Provide timely, professional technical assistance via phone, email, or in person, addressing hardware, software, and network-related issues. Project Coordination: Lead and support IT projects, including technology rollouts, system upgrades, migrations, and process improvement initiatives, ensuring timely execution and stakeholder satisfaction. Stakeholder Engagement: Collaborate with business units and vendors to gather requirements, communicate updates, and align IT services with organizational goals. Incident & Problem Management: Manage high-impact incidents and recurring issues, performing root cause analysis and recommending preventive measures. Asset & License Management: Track IT assets and software licenses, ensuring compliance with policies and accurate recordkeeping. Device Setup & Configuration: Install, configure, and maintain desktops, laptops, printers, mobile devices, and peripheral equipment for employees.
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Service Desk Specialist
5 days ago
Central Singapore PERSOLKELLY Full timeThe Service Desk Specialist **Responsibilities**: - Responsible for Service Desk Voice, Service Request Management, Remote Desktop Support and E-Mail Support. - Oversees the investigation, troubleshooting, resolution, and appropriate escalation of a range of technology-related incidents by ensuring that all incidents and requests are tracked in ITSM Tool....
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IT Service Desk Specialist
2 weeks ago
Singapore Cognita Schools Full timeAIS Job Description - IT Service Desk Specialist - Feb 2025.pdf **Cognita Schools are committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practice and pre-employment background checks will be undertaken before any appointment is...
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AIS - IT Service Desk Specialist
2 weeks ago
Singapore Cognita Schools Full timeOverview Join to apply for the AIS - IT Service Desk Specialist role at Cognita Schools . An exciting opportunity has opened for a IT Service Desk Specialist at the Australian International School! If you are passionate about making a positive impact and are driven by growth and development, this role is perfect for you!Position requirements and...
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AIS - IT Service Desk Specialist
5 days ago
Singapore Cognita Schools Full timeOverview Join to apply for the AIS - IT Service Desk Specialist role at Cognita Schools . An exciting opportunity has opened for a IT Service Desk Specialist at the Australian International School! If you are passionate about making a positive impact and are driven by growth and development, this role is perfect for you!Position requirements and...
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Senior IT Support Specialist
3 days ago
Singapore WATG Full time**ABOUT WATG** WATG is the world’s preeminent destination and hospitality design firm. We are employee-owned, 77 years young and home to nearly 400 creative, globe-trotting professionals located remotely and in our offices in California, New York, Honolulu, London, Singapore, and Shanghai. Our approach to design applies a hospitality ethos to...
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Service Desk Technical Support Specialist
3 days ago
Singapore Stefanini, Inc Full timeHot opportunity to work onsite with a **Global Investment Banking/Technology firm**. *** **Description** - The Executive Service Desk team is the front-door to IT support and the first line BlackRock employees will interact with. It is responsible for the quick and concise logging of client support tickets and they have the ability to reset passwords and...
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Service Desk Technical Support Specialist
23 hours ago
Singapore Stefanini, Inc Full timeHot opportunity to work onsite with a **Global Investment Banking/Technology firm**. *** **Description** The Executive Service Desk team is the front-door to IT support and the first line BlackRock employees will interact with. It is responsible for the quick and concise logging of client support tickets and they have the ability to reset passwords and...
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Senior Service Desk and Asset Specialist
2 weeks ago
Singapore AUSTRALIAN INTERNATIONAL SCHOOL PTE. LTD. Full time**Cognita Schools are committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practice and pre-employment background checks will be undertaken before any appointment is confirmed.** An exciting opportunity has opened for a **Senior...
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Service Desk Support
23 hours ago
Singapore BDP GLOBAL SERVICES PTE. LTD. Full time**Job Summary**: **Principle Responsibilities**: Service Desk Support members are expected to work on their tickets, starting with Critical, to the point of resolution to ensure continuity of care for each ticket request regardless of region. If advanced assistance is required to resolve the issue the Service Desk Support member may escalate the ticket to an...
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Service Desk Engineer
5 days ago
Singapore Smart Information Management Systems Pte Ltd Full timeA- Posted by - Anusha Ganta- Senior Talent Acquisition Specialist Excellent opportunity for Service Desk Engineer role Understanding of desktop, laptop and printer and TCP /IP networking - Vendor interaction (laptops / desktops) for repair and replacement of parts - Knowledge in basic networking and troubleshooting - Knowledge in ITIL practices and...
