Service Desk Technical Support Specialist

A Service Desk Specialist (SDS) is responsible for maintaining customers' relationships with the company, providing fast and useful answers to customers' questions and other needs related to technical support. You are responsible for a variety of duties in the company which are described in the job duties. Your main objective is to maintain a high level of...

AIS Job Description - IT Service Desk Specialist - Feb 2025.pdf **Cognita Schools are committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practice and pre-employment background checks will be undertaken before any appointment is...

The Service Desk Specialist **Responsibilities**: - Responsible for Service Desk Voice, Service Request Management, Remote Desktop Support and E-Mail Support. - Oversees the investigation, troubleshooting, resolution, and appropriate escalation of a range of technology-related incidents by ensuring that all incidents and requests are tracked in ITSM Tool....

Overview Join to apply for the AIS - IT Service Desk Specialist role at Cognita Schools . An exciting opportunity has opened for a IT Service Desk Specialist at the Australian International School! If you are passionate about making a positive impact and are driven by growth and development, this role is perfect for you!Position requirements and...

Our client, one of Asia-Pacific’s leading organizations is looking for: **Service Desk Manager** **Responsibilities** - Lead and manage the daily operations of the IT Service Desk team, ensuring timely and effective resolution of support requests. - Supervise and mentor a team of helpdesk engineers providing Level 1 and Level 2 support for Microsoft 365...

Job Title: Technical Help Desk Support Location: Remote Hours: Must be available during weekends and US hours Languages Required: English should be Fluent (Mandarin would be a plus) We are seeking a highly skilled Technical Help Desk Support to manage and resolve hardware-related tickets for our clients, primarily focusing on data centre operations. Key...

Hot opportunity to work onsite with a **Global Investment Banking/Technology firm**. *** **Description** The Executive Service Desk team is the front-door to IT support and the first line BlackRock employees will interact with. It is responsible for the quick and concise logging of client support tickets and they have the ability to reset passwords and...

**ABOUT WATG** WATG is the world’s preeminent destination and hospitality design firm. We are employee-owned, 77 years young and home to nearly 400 creative, globe-trotting professionals located remotely and in our offices in California, New York, Honolulu, London, Singapore, and Shanghai. Our approach to design applies a hospitality ethos to...

Position Summary The Service Hub division at BCS provides operational support to BCS and participants. The division ensures seamless participant onboarding/offboarding, effective coordination of participant support, operational reporting, secure certificate management, timely issue resolution and service processing, as well as operational excellence.The...

Responsibility Demonstrate excellent communication skills, both written and spoken. Maintain ownership and provide timely updates to clients on the status of reported cases within targeted Service Level. Support scopes are both hardware and software issues. Ensure all incidents and service requests are successfully and accurately identified,...