
Restaurant Guest Experience Ambassador
1 week ago
Job Overview
The Restaurant Customer Service Executive is a key role that requires exceptional interpersonal and communication skills. The ideal candidate will have experience in a fast-paced restaurant environment, managing reservations and ensuring a clean and well-presented dining area.
Key Responsibilities:
- Greet guests as they arrive and seat them at their table
- Manage the reservation system and take phone calls to book tables
- Maintain a clean and organized dining area at all times
- Ensure seamless guest flow in and out of the restaurant
- Assist with waitlist management and communicate wait times to guests
Requirements:
- At least 1 year of experience as a Hostess or similar role in a restaurant setting
- Excellent customer service and communication skills
- Ability to multitask and prioritize tasks effectively
- A friendly and professional demeanor
- Basic computer skills and experience using reservation systems and Microsoft Office programs
- Flexibility to work varied shifts including weekends and evenings
Benefits of this Role:
- Opportunity to develop strong customer service skills in a dynamic environment
- Chance to work collaboratively with a team to deliver excellent guest experiences
- Professional development opportunities to enhance your career
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