
Guest Experience Ambassador
3 days ago
We're looking for friendly and approachable individuals to join our team as Guest Experience Ambassadors. As a key member of our crew, you'll be responsible for ensuring our guests feel welcome and have an exceptional experience at our restaurants.
Responsibilities:
- Be the first point of contact for guests, providing a warm and welcoming atmosphere
- Manage reservations and ensure seamless table service
- Share our story and help guests discover the unique features of our spaces
- Maintain high standards of cleanliness and organization in our host areas
- Assist on the floor when needed, from resetting tables to helping with photos for guests
- Handle guest queries with confidence and resolve concerns with ease
- Collaborate with Managers and teammates to create a safe, fun, and enjoyable dining experience
Requirements:
- A warm and friendly personality with a genuine love for people
- Strong communication skills (a good sense of humor is a plus)
- The ability to stay calm and multitask in a fast-paced environment
- A team player who isn't afraid to get hands-on
Benefits:
- A competitive salary of $2,300 – $2,800 monthly
- A 5-day work week with a healthy work-life balance
- A profit-sharing bonus scheme
- Medical and hospitalization insurance
- Staff discounts at our restaurants
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