Reservation executive
5 days ago
The Reservations Executive will manage daily Reservation operations, while conscientiously ensuring inventory optimisation and yield to meet set budget goals. Duties & Responsibilities • - Handle reservation requests via phone and email, providing accurate and timely information to both internal and external customers • - Prepare and distribute required reports for meetings and budget planning • - Maximise occupancy and optimise room inventory • - Ensure a consistent pricing/yield strategy across all segments and channels • - Manage OTAs offers, promotions and inventory allocation • - Analysis, recommendation and implementation of room packages in order to maximize low/high demand periods. • - Responsibility for advertising promotions on OTAs as and when necessary • - Ensure all related systems are configured correctly, validated and working to full capacity • - Accurate tracking of market, geographic, channel, key accounts to support the tracking on effectiveness of marketing strategies and performance to budget • - Maintain accurate RMS profiles and upload or update required information in a timely manner • - Regularly audit the input and quality of data • - Forecasting of demand and tracking of variances • - Proactive involvement in discussion on group leads to ensure inventory optimisation and yield • - Monitor compset demand and rates. • -Resolve and follow up on traces prior to and post guest’s stay • -Prepare No-show Report and analysis, ensuring charges are realised • - Develop upselling program and monitor progress • - Ensure organised filing of all required documents • -To perform any other duties that may be assigned by the Management Requirements • - Diploma in Hospitality/Tourism • - Reservations & Front Office experience with serviced apartments or hotels required • - Minimum 3 years relevant experience in a similar capacity with demonstrated track record • - Good knowledge in data analysis, forecasting and Microsoft Office • -Strong knowledge of Hotel System and Channel Manager • - A team player with excellent interpersonal and verbal/written communication skills • - Outstanding analytical skills with ability to work independently • - Service-oriented with strong desire in achieving budget goals Summary of role requirements: Looking for candidates available to work:Monday: Morning, Afternoon Tuesday: Morning, Afternoon Wednesday: Morning, Afternoon Thursday: Morning, Afternoon Friday: Morning, Afternoon 2-3 years of relevant work experience required for this role Working rights required for this role Expected start date for role: 06 January 2025 Expected salary: $2,300 - $3,000 per month #J-18808-Ljbffr
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Executive, reservation
2 months ago
Singapore CapitaLand Full timeJob Description Manage reservation requests- Monitor team to ensure that information provided to guests are accurate and updated.- Assist guests on enquiries and provide room recommendations or packages to guests based on their purpose of stay.- Resolve escalated guests' concerns and feedback relating to reservation requests.- Monitor guest satisfaction...
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Reservation Executive
4 days ago
Singapore SENTOSA BEACH RESORT PTE LTD Full timeRoles & ResponsibilitiesShangri-La Rasa Sentosa, SingaporeWe are looking for a Reservation Executive to join our team!As a Reservation Executive, we rely on you to: Provide the highest level of service to promote customer satisfaction and retention while optimizing booking opportunities Assist to maintain effective booking processes and follow through...
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Reservation Executive
3 months ago
Singapore SENTOSA BEACH RESORT PTE LTD Full timeRoles & ResponsibilitiesShangri-La Rasa Sentosa, SingaporeWe are looking for a Reservation Executive to join our team!As a Reservation Executive, we rely on you to: Provide the highest level of service to promote customer satisfaction and retention while optimizing booking opportunities Assist to maintain effective booking processes and follow through...
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Reservation executive
3 days ago
Singapore Accor Hotels Full timeCompany Description Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...
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Executive Reservations Director
1 week ago
Singapore RAFFLES SENTOSA SINGAPORE Full timeWe are seeking a seasoned and accomplished Executive Reservations Director to lead our reservations team at Raffles Sentosa Singapore.Reporting directly to the Cluster Director of Revenue Management, this role is responsible for overseeing the day-to-day operations of the Reservations office, ensuring seamless guest experiences, and driving revenue growth...
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Reservations executive
3 weeks ago
Singapore Accor Hotels Full timeCompany Description Raffles Udaipur, your private oasis. A destination for the curious, well-travelled connoisseur on a constant quest for peace, calm and discovery. Located on a 21 acres private island amid lush greenery, perfect for a rejuvenating stay. Enjoy seasonally inspired dining experiences and unmatched hotel services and amenities. Job...
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Reservations Executive
2 weeks ago
Singapore FURAMA PTE. LTD. Full timeRoles & ResponsibilitiesJOB DESCRIPTIONSBasic FunctionPerforming day-to-day Room Reservations sales activities of the properties and follow instruction from RM/ARM for room selling strategy of properties. Responsibility and Authority 1. Support - Handling phone call enquiries at Reservations. - Follow procedures of call taking - Observes procedures of call...
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Reservation executive
4 weeks ago
Singapore Prime Residence Home Pte Ltd Full timeThe Reservations Executive will manage daily Reservation operations, while conscientiously ensuring inventory optimisation and yield to meet set budget goals. Duties & Responsibilities Handle reservation requests via phone and email, providing accurate and timely information to both internal and external customers. Prepare and distribute required reports...
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Reservations Executive
2 weeks ago
Singapore DHI DOWNTOWN PTE. LTD. Full timeRoles & Responsibilities Knows all reservations process and handling. Proficient in operating the reservations systems and equipment. Provides prompt, courteous and efficient service at all times, and ensure a constant high standard of pre-arrival experience provided to our guests. Ensures that all reservations are entered accurately, and database update...
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Reservations Executive
3 days ago
Singapore THE RITZ-CARLTON, MILLENIA SINGAPORE Full timeRoles & ResponsibilitiesProcess all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer...
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Reservations Executive
7 months ago
Singapore THE RITZ-CARLTON, MILLENIA SINGAPORE Full timeRoles & ResponsibilitiesProcess all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer...
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CapitaLand | Executive, Reservation
2 days ago
Singapore CapitaLand Full timeJob Description Manage reservation requests Monitor team to ensure that information provided to guests are accurate and updated. Assist guests on enquiries and provide room recommendations or packages to guests based on their purpose of stay. Resolve escalated guests' concerns and feedback relating to reservation requests. Monitor guest...
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Reservations and Communications Executive
3 months ago
Singapore LAGUNA HOTEL HOLDINGS PTE. LTD. Full timeRoles & ResponsibilitiesReporting to Reservations and Communications Manager, this role will need to Interact with all customers (internal and external) in a friendly, helpful and expedient manner.DUTIES AND RESPONSIBILITIES Ensures that reservations team replies to all guest requests within 24 hours of receipt. Ensure daily trace/follow up reports are...
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Reservations Executive
3 days ago
Singapore EL DEVELOPMENT (VENTURES) PTE. LTD. Full timeRoles & ResponsibilitiesSummaryThis position is responsible for answering and responding effectively to all enquiries on Hotel reservations in a knowledgeable, courteous and prompt manner.Responsibilities Respond to enquiries about hotel products and services by telephone and email according to standard guidelines. Maintain complete knowledge of all food &...
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Reservations Executive
3 months ago
Singapore EL DEVELOPMENT (VENTURES) PTE. LTD. Full timeRoles & ResponsibilitiesSummaryThis position is responsible for answering and responding effectively to all enquiries on Hotel reservations in a knowledgeable, courteous and prompt manner.Responsibilities Respond to enquiries about hotel products and services by telephone and email according to standard guidelines. Maintain complete knowledge of all food &...
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Reservations Executive
3 days ago
Singapore THE SINGAPORE RESORT & SPA Full timeRoles & ResponsibilitiesSofitel and its AmbassadorsThe Sofitel brand is based on three core values guaranteed by each employee every day:A Passion for Excellence, an Essence of Pleasure and a Spirit of Openness.Through their actions and know-how, the Men and Women that are the creators of Sofitel’s luxury, offer clients a highly personalised service. By...
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Reservations Executive
2 months ago
Singapore THE SINGAPORE RESORT & SPA Full timeRoles & ResponsibilitiesSofitel and its AmbassadorsThe Sofitel brand is based on three core values guaranteed by each employee every day:A Passion for Excellence, an Essence of Pleasure and a Spirit of Openness.Through their actions and know-how, the Men and Women that are the creators of Sofitel’s luxury, offer clients a highly personalised service. By...
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Reservations executive
1 month ago
Singapore Hilton Worldwide, Inc. Full timeJob Description - Reservations Executive (Hilton Singapore Orchard) (HOT0 B17 T) Job Description Reservations Executive (Hilton Singapore Orchard) ( Job Number: HOT0 B17 T ) Work Locations Work Locations : Hilton Singapore Orchard 333 Orchard Road, Singapore Singapore 238867 Position Statement A Reservations Executive is responsible for ensuring the smooth...
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Singapore This is an IT support group Full timePosition Statement A Reservations Executive is responsible for ensuring the smooth and efficient operations of the Reservations department in the hotel's continuing effort to deliver outstanding guest service and maximizing room revenue with focus on achieving and exceeding revenue targets. What will you be doing?Ensure reservations are processed and...
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Reservations Officer/Executive
4 days ago
Singapore HOTEL ROYAL LIMITED Full timeRoles & ResponsibilitiesJOB RESPONSIBILITIES Assist the Reservation Manager in planning, coordinating and controlling room reservation operations in the Hotel. Handle tour groups/ad hoc groups convention bookings and or correspondence pertaining to contracts by commercial companies, Travel Agents and Airlines. Ensure that the Front Desk staff, Reservation...