Reservations executive

Job Description Manage reservation requests- Monitor team to ensure that information provided to guests are accurate and updated.- Assist guests on enquiries and provide room recommendations or packages to guests based on their purpose of stay.- Resolve escalated guests' concerns and feedback relating to reservation requests.- Monitor guest satisfaction...

Roles & ResponsibilitiesShangri-La Rasa Sentosa, SingaporeWe are looking for a Reservation Executive to join our team!As a Reservation Executive, we rely on you to: Provide the highest level of service to promote customer satisfaction and retention while optimizing booking opportunities Assist to maintain effective booking processes and follow through...

Roles & ResponsibilitiesShangri-La Rasa Sentosa, SingaporeWe are looking for a Reservation Executive to join our team!As a Reservation Executive, we rely on you to: Provide the highest level of service to promote customer satisfaction and retention while optimizing booking opportunities Assist to maintain effective booking processes and follow through...

Company Description Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

We are seeking a seasoned and accomplished Executive Reservations Director to lead our reservations team at Raffles Sentosa Singapore.Reporting directly to the Cluster Director of Revenue Management, this role is responsible for overseeing the day-to-day operations of the Reservations office, ensuring seamless guest experiences, and driving revenue growth...

Company Description Raffles Udaipur, your private oasis. A destination for the curious, well-travelled connoisseur on a constant quest for peace, calm and discovery. Located on a 21 acres private island amid lush greenery, perfect for a rejuvenating stay. Enjoy seasonally inspired dining experiences and unmatched hotel services and amenities. Job...

Roles & ResponsibilitiesJOB DESCRIPTIONSBasic FunctionPerforming day-to-day Room Reservations sales activities of the properties and follow instruction from RM/ARM for room selling strategy of properties. Responsibility and Authority 1. Support - Handling phone call enquiries at Reservations. - Follow procedures of call taking - Observes procedures of call...

The Reservations Executive will manage daily Reservation operations, while conscientiously ensuring inventory optimisation and yield to meet set budget goals. Duties & Responsibilities Handle reservation requests via phone and email, providing accurate and timely information to both internal and external customers. Prepare and distribute required reports...

The Reservations Executive will manage daily Reservation operations, while conscientiously ensuring inventory optimisation and yield to meet set budget goals. Duties & Responsibilities • - Handle reservation requests via phone and email, providing accurate and timely information to both internal and external customers • - Prepare and distribute required...

Roles & Responsibilities Knows all reservations process and handling. Proficient in operating the reservations systems and equipment. Provides prompt, courteous and efficient service at all times, and ensure a constant high standard of pre-arrival experience provided to our guests. Ensures that all reservations are entered accurately, and database update...

Roles & ResponsibilitiesProcess all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer...

Roles & ResponsibilitiesProcess all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer...

Job Description Manage reservation requests Monitor team to ensure that information provided to guests are accurate and updated. Assist guests on enquiries and provide room recommendations or packages to guests based on their purpose of stay. Resolve escalated guests' concerns and feedback relating to reservation requests. Monitor guest...

Roles & ResponsibilitiesReporting to Reservations and Communications Manager, this role will need to Interact with all customers (internal and external) in a friendly, helpful and expedient manner.DUTIES AND RESPONSIBILITIES Ensures that reservations team replies to all guest requests within 24 hours of receipt. Ensure daily trace/follow up reports are...

Roles & ResponsibilitiesSummaryThis position is responsible for answering and responding effectively to all enquiries on Hotel reservations in a knowledgeable, courteous and prompt manner.Responsibilities Respond to enquiries about hotel products and services by telephone and email according to standard guidelines. Maintain complete knowledge of all food &...

Roles & ResponsibilitiesSummaryThis position is responsible for answering and responding effectively to all enquiries on Hotel reservations in a knowledgeable, courteous and prompt manner.Responsibilities Respond to enquiries about hotel products and services by telephone and email according to standard guidelines. Maintain complete knowledge of all food &...

Roles & ResponsibilitiesSofitel and its AmbassadorsThe Sofitel brand is based on three core values guaranteed by each employee every day:A Passion for Excellence, an Essence of Pleasure and a Spirit of Openness.Through their actions and know-how, the Men and Women that are the creators of Sofitel’s luxury, offer clients a highly personalised service. By...

Roles & ResponsibilitiesSofitel and its AmbassadorsThe Sofitel brand is based on three core values guaranteed by each employee every day:A Passion for Excellence, an Essence of Pleasure and a Spirit of Openness.Through their actions and know-how, the Men and Women that are the creators of Sofitel’s luxury, offer clients a highly personalised service. By...

Position Statement A Reservations Executive is responsible for ensuring the smooth and efficient operations of the Reservations department in the hotel's continuing effort to deliver outstanding guest service and maximizing room revenue with focus on achieving and exceeding revenue targets. What will you be doing?Ensure reservations are processed and...

Roles & ResponsibilitiesJOB RESPONSIBILITIES Assist the Reservation Manager in planning, coordinating and controlling room reservation operations in the Hotel. Handle tour groups/ad hoc groups convention bookings and or correspondence pertaining to contracts by commercial companies, Travel Agents and Airlines. Ensure that the Front Desk staff, Reservation...