Reservation Executive

Job Description Manage reservation requests- Monitor team to ensure that information provided to guests are accurate and updated.- Assist guests on enquiries and provide room recommendations or packages to guests based on their purpose of stay.- Resolve escalated guests' concerns and feedback relating to reservation requests.- Monitor guest satisfaction...

We are seeking a seasoned and accomplished Executive Reservations Director to lead our reservations team at Raffles Sentosa Singapore.Reporting directly to the Cluster Director of Revenue Management, this role is responsible for overseeing the day-to-day operations of the Reservations office, ensuring seamless guest experiences, and driving revenue growth...

Company Description Raffles Udaipur, your private oasis. A destination for the curious, well-travelled connoisseur on a constant quest for peace, calm and discovery. Located on a 21 acres private island amid lush greenery, perfect for a rejuvenating stay. Enjoy seasonally inspired dining experiences and unmatched hotel services and amenities. Job...

Roles & ResponsibilitiesJOB DESCRIPTIONSBasic FunctionPerforming day-to-day Room Reservations sales activities of the properties and follow instruction from RM/ARM for room selling strategy of properties. Responsibility and Authority 1. Support - Handling phone call enquiries at Reservations. - Follow procedures of call taking - Observes procedures of call...

The Reservations Executive will manage daily Reservation operations, while conscientiously ensuring inventory optimisation and yield to meet set budget goals. Duties & Responsibilities Handle reservation requests via phone and email, providing accurate and timely information to both internal and external customers. Prepare and distribute required reports...

Roles & Responsibilities Knows all reservations process and handling. Proficient in operating the reservations systems and equipment. Provides prompt, courteous and efficient service at all times, and ensure a constant high standard of pre-arrival experience provided to our guests. Ensures that all reservations are entered accurately, and database update...

Roles & ResponsibilitiesProcess all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer...

Roles & ResponsibilitiesReporting to Reservations and Communications Manager, this role will need to Interact with all customers (internal and external) in a friendly, helpful and expedient manner.DUTIES AND RESPONSIBILITIES Ensures that reservations team replies to all guest requests within 24 hours of receipt. Ensure daily trace/follow up reports are...

Roles & ResponsibilitiesSummaryThis position is responsible for answering and responding effectively to all enquiries on Hotel reservations in a knowledgeable, courteous and prompt manner.Responsibilities Respond to enquiries about hotel products and services by telephone and email according to standard guidelines. Maintain complete knowledge of all food &...

Roles & ResponsibilitiesSofitel and its AmbassadorsThe Sofitel brand is based on three core values guaranteed by each employee every day:A Passion for Excellence, an Essence of Pleasure and a Spirit of Openness.Through their actions and know-how, the Men and Women that are the creators of Sofitel’s luxury, offer clients a highly personalised service. By...

Job Description - Reservations Executive (Hilton Singapore Orchard) (HOT0 B17 T) Job Description Reservations Executive (Hilton Singapore Orchard) ( Job Number: HOT0 B17 T ) Work Locations Work Locations : Hilton Singapore Orchard 333 Orchard Road, Singapore Singapore 238867 Position Statement A Reservations Executive is responsible for ensuring the smooth...

Roles & ResponsibilitiesJOB RESPONSIBILITIES Assist the Reservation Manager in planning, coordinating and controlling room reservation operations in the Hotel. Handle tour groups/ad hoc groups convention bookings and or correspondence pertaining to contracts by commercial companies, Travel Agents and Airlines. Ensure that the Front Desk staff, Reservation...

Roles & ResponsibilitiesJob Description To handle inquiries and obtain correct information regarding details of reservation. To answer, confirm and process reservation requests. To ensure all information pertaining to reservations are properly taken and entered into the system. To keep up-to-date rooms available for sale and changes in hotel room rates. ...

Job Description:Job Title: Reservations OfficerAs a Reservations Officer at Sofitel Singapore City Centre, you will play a key role in ensuring the seamless execution of hotel reservations and guest services. Your professional image and interpersonal skills will be essential in providing exceptional customer service, handling telephone enquiries and...

Roles & ResponsibilitiesJob Description:Be part of Far East Hospitality dynamic Central Reservations team managing 18 hotels and 8 Serviced Residences. Handle reservations received via all channels timely and accurately according to SOPs Liaise with bookers and hotels/sales to ensure smooth pre-arrival experience Maintain up-to-date information of all...

Job OverviewWe are seeking a highly skilled and customer-centric Hotel Reservations Executive to join our team at Marina Bay Sands. As a key member of our reservations team, you will be responsible for delivering exceptional guest experiences and providing personalized solutions to meet their needs.Key ResponsibilitiesReservation Management: Assist guests...

Roles & ResponsibilitiesAt Momentus Hotel Alexandra, we are seeking a skilled Reservations Sales Executive to handle inquiries and obtain correct information regarding details of reservation.To answer, confirm and process reservation requests, ensuring all information pertaining to reservations are properly taken and entered into the system. To keep...

Roles & ResponsibilitiesThe Reservations Sales Executive is responsible for handling incoming calls from potential guests and travel agents, closing sales, and ensuring consistent revenue by effectively managing room bookings. This role involves providing booking recommendations, administering reservation requests, and ensuring accurate confirmation of all...

Additional Information Job Number24203692 Job CategoryReservations LocationThe Ritz-Carlton Millenia Singapore, Marina Bay, Singapore, Singapore, Singapore, 39799 ScheduleFull Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail....

Job OverviewThe Reservations Executive role at Accor is a key position in our team, responsible for supporting reservations sales and operations teams to achieve key performance indicators (KPIs).The successful candidate will ensure travel agency commissions, reservations sales conditions, profile tracking, and guest recognition are accurately checked,...