Customer experience officer
3 days ago
Job Overview We are looking for candidates with Call Centre / Customer Service Experience. No experience is required as training will be provided. Key Details Office Hour: 5 Days Work Week (including weekends) Location: CBD (Near to MRT) Responsibilities Attend to enquiries via hotline or other channels (e.g., email) Handle inbound and outbound calls, and sometimes email Properly record conversations with customers in the CRM system Achieve or exceed individual and team KPIs set by management Maintain a positive and helpful approach in interactions with all customers Any other related ad-hoc duties as assigned Requirements Possess at least 1 year of Call Centre / Customer Service experience No experience is welcome to apply; training will be provided Good communication and interpersonal skills Customer service oriented Good team player and able to work independently with minimal supervision Able to work on weekends (with some weekends off) Other Information Salary: Up to $3100/mth + OT + AWS + VB To apply, please click on the APPLY NOW button or email your resume with the following details for faster processing: Reason for leaving each past & current employment Salary drawn for each past & current employment Expected Salary Earliest availability date We regret that only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration. Contact: Yoong Poh Feng EA License | 14 C7092 EA Registration Number | R1105076 #J-18808-Ljbffr
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Customer Experience Officer
2 weeks ago
Singapore Decathlon Full timeAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Officer. As the first point of contact for our customers, you will be responsible for ensuring their in-store satisfaction and providing exceptional service.Key Responsibilities:Provide sincere services to meet customer needs and respect...
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Customer Experience Liaison
2 weeks ago
Singapore Unison Consulting Pte Ltd Full timeJob Title: Customer Experience LiaisonWe are seeking an experienced Customer Experience Liaison to join our team at Unison Consulting Pte Ltd.About the Role:To provide exceptional customer service via multiple communication channels, ensuring timely and efficient resolution of customer inquiries.To maintain accurate records of customer interactions and...
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Customer experience executive
3 weeks ago
Singapore PRISM+ Full timeThis role will report to the Customer Service Team Leader. As a Customer Experience Executive, you will be the go-to person for our offshore Customer Service Officers. You will assist the Customer Service Team Leader in managing day-to-day operations of the contact center, providing insights, advice, and approvals to technical cases escalated by our...
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Customer Experience Associate
4 days ago
Singapore Snaphunt Full timeAbout the Role">Are you passionate about delivering exceptional customer experiences?">We are seeking a highly skilled Customer Service Officer to join our team at Snaphunt, where you will play a vital role in providing top-notch support to our clients.">The Job Description">You will be responsible for:">">Inbound call handling for UOB Accounts servicing,...
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Customer Experience Coordinator
2 weeks ago
Singapore Snaphunt Full timeSnaphunt OpportunityAn exciting career opportunity within a technology solutions provider with a solid track record of innovation and growthA leadership role in the customer service sector, where you will have the chance to make a meaningful impact on our customers' experiencesThe RoleYou will be responsible for providing exceptional customer service by...
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Customer experience executive
3 weeks ago
Singapore Phillip Securities Pte Ltd Full timeJob Responsibilities Handle clients’ enquiries via phone, emails, and live chats relating to products, accounts and trading related matters. Communicate directly with clients and encourage trusting relationships. Perform product sales referral and participate in projects to improve workflow process and customer service experience. Develop effective...
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Customer Experience Expert
2 months ago
Singapore Worldline Full timeT his is Worldline We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world,...
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Ambassadors of Customer Experience
2 weeks ago
Singapore WOOPA TRAVELS PTE. LTD. Full timeWOOPA TRAVELS PTE. LTD. About the OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as an Ambassador of Customer Experience. This part-time role is ideal for someone who is passionate about delivering exceptional customer service in a fast-paced environment. Key Responsibilities:Provide exceptional customer service...
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Customer Experience Specialist
2 weeks ago
Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full timeEmbark on a rewarding career as a Customer Experience Specialist with PERSOLKELLY SINGAPORE PTE. LTD. in Changi City, Singapore. Enjoy an estimated salary of SGD 2,500 per month.About the RoleThis role focuses on creating a welcoming environment for employees and clients through authentic, caring, and timely service. As a Workplace Ambassador, you will be...
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Customer Experience Specialist
2 weeks ago
Singapore Worldline Full timeAt the heart of the global payments technology industry, Worldline is shaping how the world pays and gets paid. As a highly motivated Customer Experience Specialist, you will play a significant role in our growth strategy by providing technical support and training to clients on the use of our systems and functionalities.About the OpportunityLocated in...
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Chief Experience Officer
2 weeks ago
Singapore Informa Markets Full timeJob Description:We are seeking a Chief Experience Officer to lead our Brand portfolio, driving growth and innovation through strategic brand ownership, customer experience delivery, and market expansion.
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Customer Experience Coordinator
2 weeks ago
Singapore QSC Full timeOverviewThe Customer Experience Coordinator role at QSC is a high-impact position that requires excellent customer service skills and the ability to manage orders efficiently. Located in Singapore, this individual will be responsible for processing finished goods and spare parts orders from QSC's international partners, coordinating shipments with logistics...
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Head of customer experience
3 days ago
Singapore Menlo Ventures Full timeThe Company You’ll Join Carta develops purpose-built software that transforms traditional accounting into a powerful growth engine. Carta’s world-class fund administration platform supports nearly 7,000 funds and SPVs, and represents nearly $130 B in assets under management in venture capital and private equity. Trusted by more than 40,000 companies,...
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Customer Service Operations Manager
5 days ago
Singapore Careers@Gov Full timeCareers@Gov is seeking a highly motivated and experienced professional to join our team as a Customer Service Operations Manager - Customer Experience.Salary: SGD 68,000 per annumJob Description:We are looking for a dynamic individual who can manage public queries via phone and written channels at our Customer Service Centre. As a key member of the team, you...
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Customer experience officer | north-west
7 days ago
Singapore Yellow Ribbon Full timeOnboarding on January 2025 The Workplace Experience team supports the frontline operations and communications outreach across the three primary locations. The proposed manpower will be required to operate on-site services and the scope of work, but not limited to, is as follows: Provide on-site support to various teams within the organization. Provide...
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Customer Experience Lead
2 weeks ago
Singapore ST Engineering Full timeJob OverviewWe are seeking an experienced professional to join our team as a Senior Executive, Customer Support. The successful candidate will be responsible for leading and training a team of customer support executives, ensuring excellent service delivery in the aviation industry.About the RoleThe job requires strong interpersonal and organizational...
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Customer experience and operations executive
4 weeks ago
Singapore Prism+ Full timeWe are seeking a highly motivated and energetic Customer Experience and Operations Executive to join our fast-growing startup. The successful candidate will be responsible for making outbound calls to customers to check on their experience, navigating systems and making reports, and receiving and resolving more complicated cases that are escalated from...
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Tourism Experience Officer
2 weeks ago
Singapore SEACARE MANPOWER SERVICES PTE LTD Full timeJob Summary:As a Tourism Experience Officer with SEACARE MANPOWER SERVICES PTE LTD, you will be responsible for providing exceptional customer service and assistance to visitors at Gardens by the Bay. Your primary focus will be on selling and upselling tickets while maintaining a high level of customer satisfaction and ensuring seamless cash handling...
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Customer experience and partnership manager
2 weeks ago
Singapore EV-Electric Full timeAs a Customer Experience and Partnership Manager, you will be in the team responsible for managing EVe’s customers and various stakeholders. In this role, you will develop and refine EVe’s Customer Experience strategy and manage and uplift the customer experience for electric vehicle motorists. You will also establish long-term relationships and...
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Customer Experience Insights Strategist
2 weeks ago
Singapore OCBC Bank Full timeWe are seeking an experienced Customer Experience Insights Manager to join our team at OCBC Bank in Singapore. As a key member of the CX Metrics Team, you will play a critical role in driving customer-centric decision making across the bank.The ideal candidate will have a minimum of 3 years of experience in customer research and insights, with a strong track...