Customer Experience Associate

2 weeks ago


Singapore Snaphunt Full time

About the Role

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Are you passionate about delivering exceptional customer experiences?

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We are seeking a highly skilled Customer Service Officer to join our team at Snaphunt, where you will play a vital role in providing top-notch support to our clients.

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The Job Description

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You will be responsible for:

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  • Inbound call handling for UOB Accounts servicing, campaigns, products enquiries and helpdesk enquiries;">
  • Fulfillment follow through on case handling and with customers.">
  • Ensuring group compliance & control standards are observed and met in the execution of customers' enquiries, transaction requests and maintaining confidentiality of Bank and customers' information.">
  • Overtime may be required.">
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About You

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To succeed in this role, you should possess:

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  • A minimum of ITE or 'O' levels qualification.">
  • Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage.">
  • A positive mindset with a


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