Sales and Customer Experience Associate

4 days ago


Singapore AMNET TECHNOLOGY PTE LTD Full time

Job Overview

AMNET TECHNOLOGY PTE LTD is seeking a skilled Sales and Customer Experience Associate to join our team. In this role, you will be responsible for delivering exceptional customer service and driving sales growth.

About the Role

  • You will work closely with Account Managers to meet sales performance goals and provide efficient and effective sales administration process flow and coordination.
  • You will respond to customers' requests on quotations and products information, and verify prices before submitting to Purchasers.
  • You will process Sales Orders for confirmed sales orders and coordinate with Operations teams on delivery and maintenance issues.

Requirements

  • You should have a minimum 'O' Level with 2 to 3 years of Customer Services working experiences preferably in Information Technology or IT System Integrator industry.
  • You must possess strong customer experience mindset, listening, understanding, and responding to customer needs.
  • You should be keen to learn and a team player.

Work Environment

  • This role is based in an office environment with flexible working arrangements.
  • You will enjoy a work-life balance and receive training opportunities.
  • You will also have access to free office facilities such as swimming pool, gym rooms, tennis court, and BBQ pit.

Compensation and Benefits

  • The salary range is $2300 to $2500 per month, with attractive monthly sales incentives and mobile reimbursement claims up to $50.

About You

  • As a CRM expert, you should be proficient in Outlook and Microsoft Office.
  • You should also possess excellent written English skills and communication skills.
  • Additional desirable skills include Customer Experience, Customer Care, Administration, Information Technology, Communication Skills, and Team Player.


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