3PL Assistant Operations Manager
4 days ago
Job Overview:
We are seeking a detail-oriented and proactive
3PL Assistant Operations Manager
to support and enhance our
third-party logistics (3PL) operations . This role covers both
general logistics (B2B) and e-commerce fulfillment (B2C) , ensuring efficient
warehouse, inventory, and distribution management . The ideal candidate will have hands-on experience in
supply chain operations, e-commerce logistics, and vendor coordination , driving improvements in
service levels, cost efficiency, and process optimization .
Key Responsibilities:
1. Warehouse & Inventory Management
Oversee daily
warehouse operations , ensuring efficiency in
storage, picking, and packing .
Manage
inventory control processes
to maintain accuracy and minimize shrinkage.
Optimize
warehouse layout and space utilization
for improved efficiency.
Implement
cycle counting, stock reconciliation, and real-time tracking
for inventory.
2. E-Commerce & Fulfillment Operations
Oversee
end-to-end e-commerce logistics , including
order processing, last-mile delivery, and returns management .
Ensure seamless integration of
marketplace orders and e-commerce platforms
with WMS.
Implement solutions to improve
order turnaround time, picking accuracy, and packaging efficiency .
Manage e-commerce
reverse logistics
for smooth returns processing.
3. Transportation & Distribution Management
Coordinate
inbound and outbound shipments
to ensure timely deliveries.
Work closely with
freight forwarders, last-mile delivery partners, and courier services
to meet SLA requirements.
Optimize
transportation routes and costs
for both local and regional deliveries.
4. Process Improvement & Compliance
Monitor operational KPIs, such as
order accuracy, fulfillment speed, and on-time delivery rates .
Implement
cost-saving measures
to improve operational efficiency.
Ensure compliance with
safety, regulatory, and quality standards
in logistics operations.
Drive
automation and digital transformation initiatives
to enhance productivity.
5. Client & Vendor Management
Act as a key liaison between
clients, suppliers, and logistics service providers .
Address
customer inquiries, service escalations, and operational challenges .
Negotiate and manage contracts with
3PL vendors, transportation partners, and fulfillment service providers .
Requirements:
Bachelor’s degree
in Supply Chain Management, Logistics, Business, or a related field.
6-8 years of experience
in logistics, warehousing, or 3PL operations.
Strong understanding of
B2B and e-commerce logistics, order fulfillment, and last-mile delivery .
Experience using
Warehouse Management Systems (WMS), Transport Management Systems (TMS), and ERP software .
Ability to analyze
logistics data and generate reports
for decision-making.
Strong leadership, problem-solving, and communication skills.
Ability to
work in a fast-paced, high-volume environment .
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