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Head of Operations/ General Manager

1 week ago

Singapore Talent Trader Group Full time

Responsibilities:
Oversee and manage all operational aspects of the 3PL (Third-Party Logistics) warehousing and distribution business.
Develop and implement strategies to optimize operational efficiency, quality, and customer satisfaction.
Lead and manage a team of operations staff, including warehouse supervisors, logistics coordinators, and drivers.
Ensure efficient and accurate receiving, storing, and shipping of goods.
Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement necessary changes.
Collaborate with internal teams, such as sales, finance, and customer service, to ensure seamless operations and customer satisfaction.
Develop and maintain strong relationships with clients and suppliers.
Ensure compliance with safety regulations and industry standards.
Drive continuous improvement initiatives and implement best practices across the operations.
Prepare operational reports and provide regular updates to management.
Requirements:
Bachelor's degree in Business, Supply Chain Management, or related field.
Minimum 10 years of experience in operations management, with a focus on 3PL warehousing and distribution.
Proven track record of successfully managing a large-scale operations team.
In-depth knowledge of warehouse operations, inventory management, and logistics.
Strong leadership and team management skills.
Excellent analytical and problem-solving abilities.
Ability to develop and implement operational strategies to meet business objectives.
Strong communication and interpersonal skills.
Proficiency in warehouse management systems and other relevant software.
Flexibility to work in a fast-paced and dynamic environment.
Legal authorization to work in the location of the job posting.
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