Suntory Holdings Limited | CoE Total Rewards Specialist

3 weeks ago

Singapore Suntory Holdings Limited Full time

CoE Total Rewards Specialist - International Remuneration/Mobility
Requisition ID: 8479
Job Summary
At Suntory Beverage and Food, we boldly move forward together to realize the dreams of becoming a world-leading next-generation global beverage company – you are an important part of this and here’s how your role helps us win.
The purpose of Total Rewards Specialist, International Remuneration/Mobility is to deliver efficient, consistent, high-quality cross-border remuneration, executive remuneration, and talent mobility on a global level to drive standardization, consistency, and harmonization across Suntory Beverage and Food. You will keep abreast of data and insights to remain up to date on best practices and innovations in relation to these areas to support SBF’s priorities to retain key talent.
This position can be based anywhere in SBF's locations across the APAC region.
Job Responsibilities
Independent and timely execution of tasks related to the executives' remuneration case solution, cross-border remuneration proposals, and mobility process delivery according to policy, process, and framework requirements.
Manage specialist services processes, including rewards review, mobility process management, and vendor performance management.
Take responsibility for delivering high-quality service to drive positive and consistent employee experiences (including P&C community or cross-functional partnership experience).
Forward complex requests to Partners of International Rewards, Rewards, or other CoE areas. Liaise with other tiers of service delivery like COE and BP for specialist query resolution.
Develop and continuously improve process flow guides and key-user guides for frequent questions in the area of specialization.
Maintain and develop an HR services knowledge database.
Run standard HRIS data integrity dashboards and coordinate the implementation of root cause resolutions.
Manage BAU vendor performance and processes as critical partnerships to support employee experience. Maintain and improve continuous performance reviews of company-designated vendors to ensure cost and quality effectiveness.
Main Complexity/ Critical Issues
Cross-border remuneration and mobility complexity (respective policy, external environment, individual case requirements, coupled with tax, legal, financial, and philosophical differences from each geo).
Stakeholder alignment and education.
Company-wide policy and program consistency while meeting business and individual preference and value propositions.
Continuous improvement in driving process and organizational productivity.
Global vendor contracting and performance management improvement (through vendors).
Measurements/Outcomes Expected
Employee Engagement.
Customer Satisfaction Score.
Agreed Service Level Turnaround time.
Data integrity (across Rewards and Mobility processes in charge).
Vendor/Service Provider cost budget management.
Skills and Experience
5-10 years demonstrated record/experience in (1 or more of) compensation, benefits, and mobility management across multiple geographies.
Deep knowledge of 1-2 People & Culture processes, such as Rewards, Mobility, People Excellence, etc.
Strong technical acumen, including Excel, PowerPoint, and HRIS (SAP SuccessFactors and ServiceNow experience a plus).
Strong ability to understand employee queries and interact with different stakeholders internally and externally.
High level of initiative taking and ability to function autonomously.
Fluent in English, with one main GEMBA local language as a plus (especially one of Thai, Spanish, French).
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