Suntory Oceania | CoE Total Rewards Specialist

3 weeks ago

Singapore Suntory Oceania Full time

Requisition ID:
8479 Job Summary
At Suntory Beverage and Food, we boldly move forward together to realize the dreams of becoming a world-leading next-generation global beverage company – you are an important part of this and here’s how your role helps us win.
The purpose of Total Rewards Specialist, International Remuneration/Mobility is to deliver efficient, consistent, high-quality cross-border remuneration, executive remuneration, and talent mobility on a global level process and management to drive standardization, consistency, and harmonization across Suntory Beverage and Food, keeping abreast of data and insights to remain up to date on best practices and innovation in relation to these areas to support SBF’s priorities to retain key talent.
This position can be based anywhere in SBF's locations.
Job Responsibilities
Independent and timely execution of tasks of the executives rem case solution, cross-border rem proposal, mobility process delivery according to policy, process, and framework requirement.
Manage specialist Services processes rewards review, mobility process management, vendor performance management.
Take responsibility for delivering high-quality service to drive positive and consistent employee experience (including P&C community or cross-function partnership experience).
Forwarding of complex requests to Partners of International Rewards, Rewards or other CoE areas. Liaises with other tiers of service delivery like COE and BP for specialist query resolution.
Develops and continuously improve process flow guides, key-user guides for frequent questions in area of specialism.
Maintains and develops HR services knowledge database.
Running standard HRIS Data integrity dashboards and coordinating the implementation of root cause resolutions.
Manage BAU vendor performance and process as critical partnership to employee experience support. Maintain and improve continuous performance review to company designated vendors to ensure cost and quality effectiveness.
Main Complexity/ Critical Issues
Cross-border remuneration and mobility complexity (respective policy, external environment, individual case requirement, coupled with tax, legal, financial, and philosophical differences from each geo).
Stakeholder alignment and education.
Company-wide policy and program consistency, yet meeting business and individual preference and value propositions.
Continuous improvement in driving process and organizational productivity.
Global vendor contracting and performance management improvement (through vendors).
Measurements/Outcomes Expected
Employee Engagement.
Customer Satisfaction Score.
Agreed Service Level Turnaround time.
Data integrity (across Rewards and Mobility process in charge).
Vendor/Service Provider cost budget management.
Skills and Experience
5-10 years demonstrated record/experience in (1 or more of) compensation, benefit, mobility management across multiple geos.
Deep knowledge of 1-2 People & Culture processes; such as Rewards, Mobility, People Excellence etc.
Strong technical acumen, including Excel, PowerPoint, and HRIS (SAP SuccessFactors and ServiceNow experience a plus).
Strong ability to understand employee queries and interact with different stakeholders internally and externally.
Strong organizational, time management skills.
High level of initiative taking and ability to function autonomously.
Fluent English, with one main GEMBA local language as a plus (Esp. one of Thai, Spanish, French).
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