
Call Centre Supervisor
2 weeks ago
Responsibilities:
- Assist in managing the agents and Call Centre operations
- Handle complaints and manage service recovery
- Handle the recruitment, training, and development of the agents
- Provide administrative support in the Call Centre
- Cover the Team Managers' duties and shift where necessary
- Any other ad-hoc tasks that may be assigned by the management
- Minimum GCE'O' level qualification or equivalent
- Proficient in relevant computer applications and skills (Microsoft Applications)
- Must be able to handle stress extremely well
- Good verbal communication skills
- Minimum 1 year experience in a call centre setting is advantageous
- Must be comfortable and or agreeable to the working environment of the workplace (more details once shortlisted for an interview)
- Workplace is at Upper Changi area of Singapore (more information during the interview)
- Recruitment is subject to background check and clearance
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Call Centre Agent
7 days ago
North-East Singapore Rentokil Initial Full time**Call centre agents** These individuals are in charge of call processing, answering customer calls to try to troubleshoot and support issues and questions. - Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. - Responding efficiently and accurately to callers, explaining...
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Call Centre Agent
1 week ago
East Singapore Transcendent Business Services Pte Ltd Full timeCall Centre Agent Asia's Largest BPO Contact Centre (Renowned Airlines) Salary up to $3000 ( depends on experience) + incentive Working hours - 5 days a week/ 44hrs per week/ rotating shift Location - East Singapore Job Responsibilities: - In-charge of handling the ticketing, reservation, and enquiries through the phone for an Airlines Company. -...
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Airline Call Centre
1 week ago
East Singapore Transcendent Business Services Pte Ltd Full timeAirline Call Centre Asia's Largest BPO Contact Centre (Renowned Airlines) Salary up to $3000 (depends on experience) + incentive Working hours - 5 days a week/ 44hrs per week/ rotating shift Location - East Singapore Job Responsibilities: - In-charge of handling the ticketing, reservation, and enquiries through the phone for an Airlines Company. -...
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Call Centre Agent
3 days ago
East Singapore Transcendent Business Services Pte Ltd Full timeCall Centre Agent Asia's Largest BPO Contact Centre (Renowned Airlines) Salary up to $3000 ( depends on experience) + incentive Working hours - 5 days a week/ 44hrs per week/ rotating shift Location - East Singapore Job Responsibilities: - In-charge of handling the ticketing, reservation, and enquiries through the phone for an Airlines Company. -...
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Customer Service Associate Call Centre
1 week ago
East Singapore Lightway HR Consultancy Pte Ltd Full time**Job description** - Reports to Contact Centre Team Lead - Handle customer service hotline and provide the first level of support from multiple Channels - Resolve customer queries efficiently and escalate problems/issues promptly. - Follow Standard operating procedures closely. - Work as a team and ensure that the contact center service level is...
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Operational Leader
2 days ago
East, Singapore beBeeLeadership Full timeJob DescriptionWe are seeking a highly skilled and experienced professional to join our team as a Call Centre Supervisor. The successful candidate will be responsible for managing the agents and operations of the Call Centre, handling complaints and service recovery, recruiting, training, and developing agents, providing administrative support, and covering...
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6 Months Contract Call Centre Officer
2 weeks ago
North-East Singapore Rentokil Initial Full timeThe position is responsible for attending to inbound calls and following up with clients regarding services, ultimately enhancing customer interest in our products and service - Act as front-liners providing excellent customer service at all times - Build customer’s interest in the services and products offered by the company - Answering inbound calls from...
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Tuition Centre Manager
1 week ago
Jurong East, Singapore Seriously Addictive Mathematics (Jurong East) Full timeWe have 3 centres next to each other, offering Math, English and Chinese classes for students aged 4-12 years old respectively. We are currently looking for a **Full-Time Tuition Centre Manager** to manage these 3 centres. You will be in charge of the day-to-day operation of our 3 centres and your duties include: - Conducting regular Math / English /...
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Assistant Sales Manager
1 week ago
Jurong East, Singapore Science Centre Singapore Full time**Position Overview**: - Singapore Science Centre Global is a wholly owned subsidiary of Science Centre Board and its mission is to promote the range of science related products developed by the Science Centre to our overseas customers.- **Essential Job Functions**: The Assistant Sales Manager will be responsible for developing and executing the sales and...
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Contact Centre Executive
4 days ago
North-East Singapore PERSOLKELLY Full timeWe are looking for a dynamic and customer-oriented Contact Centre Executive to join our team. As a Resume Enhancer, you will be responsible for providing exceptional customer service and support through various communication channels. Your role will involve handling inquiries, resolving issues, and ensuring customer satisfaction. In addition, you will have...