Helpdesk Support

IT Helpdesk Support Jobs in Singapore – Join the Tech Team at Singtel IT Helpdesk Support Jobs in Singapore. Singapore is one of Asia's leading technology hubs, and companies across the country require skilled IT support to keep their systems running smoothly. Among the top employers in the tech sector is Singtel, Singapore’s largest telecommunications...

**Role Responsibilities**: - Monitor mailbox for incoming support requests and inquiries. - Perform simple triage of support tickets, categorizing and prioritizing them based on urgency and impact. - Perform verification checks after deployment of fixes or updates to ensure successful resolution of reported issues. - Monitor and observe system alerts or out...

Full Time - Post Date: October 4, 2021 18350 As a Helpdesk Support Specialist, you will get to: - Monitor and observe system alerts or out of the normal system behaviours. - Perform consolidation of records for reporting for monitoring, analytics or audit purposes. - Perform post change system health checks to verify that the changes didn’t caused...

**Responsibilities: ** - Demonstrate excellent communication skills, both written and spoken - Receives and responds to customer problems, issues, and requests. - Ensure all incidents and service requests are successfully and accurately identified, categorized, prioritized, diagnosed and managed in the Service Desk IT Service Management Tool - Escalate and...

**Job Purpose**: Provide support and techical assistance to end-user who are using company systems and need help completing tasks or troubleshooting problems through diagnostic tests and remote access to their IT related devices. - Providing technical assistance (remote access) to ERP systems, Matching systems and Reporting systems. - Providing technical...

Beyond Secure. AvePoint is the global leader in data security, governance, and resilience, going beyond traditional solutions to ensure a robust data foundation and enable organizations everywhere to collaborate with confidence. Over 25,000 customers worldwide rely on the AvePoint Confidence Platform to prepare, secure, and optimize their critical data...

**Location** - Singapore, Central Singapore**Job Type** - Contract**Salary** - $4,000 - $6,000 Per Month**Date Posted** - 23 hours agoAdditional Details **Job ID** - 118347**Job Views** - 1Roles & Responsibilities Key Skills: IT Helpdesk experience Job Objectives - To manage the technology ticketing impacting bank's businesses across all subsidiaries and...

Monitor and respond to system alerts and abnormal behaviours. - Consolidate records for reporting, monitoring, analytics, and audit purposes. - Perform system health checks after changes to ensure stability and prevent issues. - Manage incident tickets throughout their life cycle, including creation, updates, escalation, and closure. **Requirements**: -...

We are looking for Software Engineer - Helpdesk Support Engineer with below requirements; **Description** - Monitor and respond to system alerts and abnormal behaviours. - Consolidate records for reporting, monitoring, analytics, and audit purposes. - Perform system health checks after changes to ensure stability and prevent issues. - Manage incident tickets...

Responsibilities Perform L1 Helpdesk Support work consisting of the following scope of work Monitor/reply email/phone, log tickets and manage L1 helpdesk. Perform L1 investigation for problem report and provide resolution. Route to L2 or other parties for issues that cannot be resolved by L1. Coordinate with L2 and other teams for resolution. Prepare and...