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Senior Customer Success Director
3 weeks ago
Senior Customer Success Director (Remote)
Senior Customer Success Director (Remote)
5 days ago Be among the first 25 applicants
Senior Customer Success Director (Remote Opportunity)
Use Your Expertise to Guide Meaningful Client Transformation
Are you a seasoned professional with a background in customer success, strategic consulting, or client development—ready to explore something new, purpose-driven, and growth-oriented?
We're looking for a
Senior Customer Success Director
who brings insight, empathy, and experience to every client conversation. This is a remote role that allows you to do high-level, strategic work in a flexible, digitally connected environment.
This role follows a performance-based structure, compensated through commissions. It's well-suited for individuals who are energized by engaging work and are excited to bring their background into a role that rewards consistency, initiative, and results.
About Us
We're a globally active company in the personal and leadership development space. Our education programs have reached professionals in over 100 countries—from corporate leaders and entrepreneurs to educators, healthcare providers, and legal professionals—each seeking to expand what's possible for their life and work.
Our culture is shaped by integrity, insight, and collaboration. We are fully remote and work within a framework that supports both autonomy and connection. We believe in doing work that feels aligned and delivers lasting value.
The Role: Senior Customer Success Director
This position centers around building high-trust relationships with individuals actively seeking change. You'll guide conversations, uncover client goals, and help them evaluate whether our offerings are the right next step for them.
The environment is structured, supportive, and team-based—yet allows space for self-direction and flexibility. Your role is less about persuasion and more about clarity, connection, and helping others take action aligned with their goals.
What You'll Be Doing
Facilitate thoughtful conversations with prospective clients through a guided consultative process
Conduct outreach campaigns using platforms like LinkedIn and Facebook (training provided)
Manage professional communications using video, CRM tools, and email
Serve as a trusted guide throughout the client journey
Contribute to ongoing collaboration with a peer group of high-performing colleagues
Maintain consistency in outreach, client follow-up, and structured engagement
What You Bring
7+ years of experience in roles such as customer success, business consulting, or client development
Clear and confident communication skills in English
A steady and intentional approach to building trust and offering solutions
Comfort with digital platforms including CRM, scheduling, and video conferencing tools
Self-accountability and the ability to stay focused in a remote setting
Openness to personal development and a drive to support others on their path
What You Can Expect
Remote work environment with flexible scheduling options
Commission-only structure designed to reward client engagement and consistent performance
Full onboarding support, mentorship, and access to proven systems
A professional, mission-driven community that values personal growth as much as client results
Space to apply your existing skills in a role that invites deeper purpose and impact
Please Note
This is a commission-only role. It is best suited to experienced professionals who are comfortable working within a performance-based structure. You'll receive full clarity on expectations, systems, and the support available during the interview process.
Take the Next Step
If you're ready to explore a professionally rewarding path where you can apply your experience in a meaningful new direction, we invite you to apply for the
Senior Customer Success Director
position.
We look forward to connecting with you.
Skills: video conferencing,marketing,outreach campaigns,digital tools,zoom,client services,sales,consultative sales,customer,communication skills,crm,relationship management,digital platforms,client engagement,marketing strategies,social media,crm systems,crm tools,client development,business development,social media marketing,digital marketing,digital outreach,consultative process,time management,digital communication,interpersonal skills,team collaboration,customer success,consultative business development,business consulting,strategic consulting,relationship development,success management,problem-solving,customer success management,leadership,communication
Seniority level
Seniority level Mid-Senior level
Employment type
Employment type Contract
Job function
Job function Other
Industries Professional Training and Coaching
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