Customer Success Director

Customer Success Director – Remote Opportunity with Meaningful Impact
Overview
We are inviting applicants for the role of the
Customer Success Director , a remote position designed for experienced professionals who want to guide others through transformative journeys. This role is structured around outcomes, with a performance-based, commission-only model that recognizes dedication, engagement, and strategic follow-through.
About Us: We are a global organization focused on leadership and personal development. Our programs are delivered in over 100 countries, supporting individuals from varied industries who are seeking greater clarity, impact, and fulfillment. Our team is built on collaboration, professional integrity, and the desire to serve. We're fully remote, digitally connected, and committed to creating long-term value for our clients and each other.
The
Customer Success Director
plays a central role in introducing prospective clients to the next phase of their professional and personal journey. Through structured, meaningful conversations, you'll support individuals in making informed decisions about our offerings and help match them with resources aligned to their goals. This is a commission-only role designed to reward consistency, skill, and engagement. It's ideal for those who are results-oriented and looking for new levels of professional growth within a mission-driven setting.
Responsibilities
Lead prospective clients through a consultative process, helping them understand how our programs align with their goals
Communicate via digital platforms (Zoom, CRM systems, email) with clarity and professionalism
Support clients from initial engagement through to successful onboarding
Collaborate with teammates to share insights, refine best practices, and contribute to a growth-focused culture
Participate in outreach initiatives through digital channels (training provided)
Attend regular development sessions to enhance leadership, communication, and strategic thinking
You Might Be a Strong Match If You Have
5+ years of experience in roles such as customer success, client engagement, or consultative business development
A thoughtful and confident communication style
Proficiency with remote tools such as CRMs, video conferencing, and digital scheduling platforms
A proactive, goal-oriented mindset with a strong sense of personal accountability
Curiosity and interest in professional development work and helping others grow
Experience with digital marketing platforms (LinkedIn, Google Ads, Facebook) is a plus, but not required
What You'll Find In This Role
A fully remote work environment that offers scheduling flexibility
A performance-based structure that reflects your contribution
A strong training foundation and ongoing mentorship from experienced professionals
A community culture built on learning, respect, and progress
The chance to elevate your existing experience into a new, purpose-driven direction
Please Note
This is a commission-only position. It is best suited for professionals who are comfortable with a performance-driven environment and who appreciate the opportunity to scale their impact through consistency and expertise. Further details will be discussed during the interview process.
Next Steps
If you're ready to align your background with an opportunity that offers both challenge and fulfillment, we invite you to apply for the
Customer Success Director
role today. Let's explore what's possible together.
Required Skills
Skills: relationship management, strategic objective setting, marketing, problem-solving, sales, digital scheduling, digital marketing platforms, customer experience, consultative sales, strategic planning, customer success, leadership, video conferencing, CRM systems, digital marketing, business development, collaboration, communication, social media marketing, customer success management, consultative process
Seniority level
Mid-Senior level
Employment type
Contract
Job function
Other
Industries
Professional Training and Coaching
We're not listing other roles here. If you are interested in the Customer Success Director position, please apply to be considered for this opportunity.
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