Senior Customer Success Director

10 hours ago

Singapore Straight Up Full time

Overview
Senior Customer Success Director (Remote). This is a remote role that allows you to do high-level, strategic work in a flexible, digitally connected environment. This position centers around building high-trust relationships with individuals seeking change, guiding conversations, uncovering client goals, and helping them evaluate whether our offerings are the right next step.
What You’ll Be Doing
Facilitate thoughtful conversations with prospective clients through a guided consultative process
Conduct outreach campaigns using platforms like LinkedIn and Facebook (training provided)
Manage professional communications using video, CRM tools, and email
Serve as a trusted guide throughout the client journey
Contribute to ongoing collaboration with a peer group of high-performing colleagues
Maintain consistency in outreach, client follow-up, and structured engagement
What You Bring
7+ years of experience in roles such as customer success, business consulting, or client development
Clear and confident communication skills in English
A steady and intentional approach to building trust and offering solutions
Comfort with digital platforms including CRM, scheduling, and video conferencing tools
Self-accountability and the ability to stay focused in a remote setting
Openness to personal development and a drive to support others on their path
What You Can Expect
Remote work environment with flexible scheduling options
Commission-only structure designed to reward client engagement and consistent performance
Full onboarding support, mentorship, and access to proven systems
A professional, mission-driven community that values personal growth as much as client results
Space to apply your existing skills in a role that invites deeper purpose and impact
Please Note
This is a commission-only role. It is best suited to experienced professionals who are comfortable working within a performance-based structure. You’ll receive full clarity on expectations, systems, and the support available during the interview process.
Take the Next Step
If you’re ready to explore a professionally rewarding path where you can apply your experience in a meaningful new direction, we invite you to apply for the Senior Customer Success Director position. We look forward to connecting with you.
Qualifications & Skills
Skills: consultative process, crm tools, digital outreach, marketing, client services, outreach campaigns, client engagement, problem-solving, business development, client development, business consulting, team collaboration, interpersonal skills, relationship management, leadership, social media marketing, customer success management, consultative business development, marketing strategies, success management, digital marketing, time management, customer, zoom, sales, strategic consulting, digital communication, CRM, relationship development, digital platforms, CRM systems, social media, consultative sales, video conferencing, communication, customer success, communication skills, digital tools
#J-18808-Ljbffr

  • Senior Director, Customer Success APAC

    4 days ago

    Singapore Sumo Logic Full time

    As a trusted customer advisor and leader, the Senior Director, Customer Success APAC will ensure our customers in the region are meeting or exceeding their business objectives through their use of Sumo Logic. You'll be responsible for leading the APAC Regions customer success organization that engages with our customers throughout their full lifecycle. The...

  • Senior Director, Customer Success APAC

    4 days ago

    Singapore Sumo Logic Full time

    As a trusted customer advisor and leader, the Senior Director, Customer Success APAC will ensure our customers in the region are meeting or exceeding their business objectives through their use of Sumo Logic. You’ll be responsible for leading the APAC Regions customer success organization that engages with our customers throughout their full lifecycle....

  • Customer Success Director

    1 week ago

    Singapore Straight Up Full time

    Customer Success Director – Remote Opportunity with Meaningful Impact Overview We are inviting applicants for the role of the Customer Success Director , a remote position designed for experienced professionals who want to guide others through transformative journeys. This role is structured around outcomes, with a performance-based, commission-only model...

  • Customer Success Director

    10 hours ago

    Singapore TLT Concepts Full time

    Overview We are seeking a strategic and customer-focused Customer Success Director to lead our customer success initiatives in Singapore. In this role, you will drive customer engagement, retention, and satisfaction while building strong relationships with key clients. Responsibilities Lead and mentor the customer success team to deliver exceptional client...

  • Director, Customer Success

    1 week ago

    Singapore Salesforce Full time

    Overview Director, Customer Success (People Leader) – Salesforce Join to apply for the Director, Customer Success (People Leader)role at Salesforce . To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job details About Salesforce Salesforce is the #1 AI CRM,...

  • Director Customer Success and Relations

    1 week ago

    Singapore EPM Scientific Full time

    Overview Associate Vice President (APAC) at EPM Scientific Our client is a fast growing healthtech company focused on delivering innovative solutions to hospitals, home care providers and healthcare stakeholders. They are currently looking for a Director of Customer Success and Relations to manage strategic relationships with internal and external...

  • Customer Success Director

    6 days ago

    Singapore Straight Up Full time

    Customer Success Director – Remote Opportunity with Meaningful Impact Overview We are inviting applicants for the role of the Customer Success Director , a remote position designed for experienced professionals who want to guide others through transformative journeys. This role is structured around outcomes, with a performance-based, commission-only model...

  • Customer Success Director

    4 days ago

    Singapore TLT Concepts Full time

    Customer Success Director – カスタマーサクセスディレクター Customer Success Director – カスタマーサクセスディレクター Lead the customer success team to ensure clients achieve their desired outcomes, drive retention, and maximize product adoption –

  • Senior Director, Customer Success APAC New Singapore

    2 days ago

    Singapore Sumo Logic Full time

    Overview As a trusted customer advisor and leader, the Senior Director, Customer Success APAC will ensure our customers in the region are meeting or exceeding their business objectives through their use of Sumo Logic. You’ll be responsible for leading the APAC Regions customer success organization that engages with our customers throughout their full...

  • Customer Success Director

    4 days ago

    Singapore Crest Zen Full time

    Location: Singapore (On-site / Hybrid)Description We are seeking an experienced and strategic Customer Success Director to lead our customer success organization in Singapore. In this role, you will drive customer satisfaction, retention, and growth by developing and executing strategies that ensure clients achieve maximum value from our products and...