Senior Customer Success Director

4 days ago


Singapore Straight Up Full time

Overview Senior Customer Success Director (Remote). This is a remote role that allows you to do high-level, strategic work in a flexible, digitally connected environment. This position centers around building high-trust relationships with individuals seeking change, guiding conversations, uncovering client goals, and helping them evaluate whether our offerings are the right next step. What You’ll Be Doing Facilitate thoughtful conversations with prospective clients through a guided consultative process Conduct outreach campaigns using platforms like LinkedIn and Facebook (training provided)Manage professional communications using video, CRM tools, and email Serve as a trusted guide throughout the client journey Contribute to ongoing collaboration with a peer group of high-performing colleagues Maintain consistency in outreach, client follow-up, and structured engagement What You Bring 7+ years of experience in roles such as customer success, business consulting, or client development Clear and confident communication skills in English A steady and intentional approach to building trust and offering solutions Comfort with digital platforms including CRM, scheduling, and video conferencing tools Self-accountability and the ability to stay focused in a remote setting Openness to personal development and a drive to support others on their path What You Can Expect Remote work environment with flexible scheduling options Commission-only structure designed to reward client engagement and consistent performance Full onboarding support, mentorship, and access to proven systems A professional, mission-driven community that values personal growth as much as client results Space to apply your existing skills in a role that invites deeper purpose and impact Please Note This is a commission-only role. It is best suited to experienced professionals who are comfortable working within a performance-based structure. You’ll receive full clarity on expectations, systems, and the support available during the interview process. Take the Next Step If you’re ready to explore a professionally rewarding path where you can apply your experience in a meaningful new direction, we invite you to apply for the Senior Customer Success Director position. We look forward to connecting with you. Qualifications & Skills Skills: consultative process, crm tools, digital outreach, marketing, client services, outreach campaigns, client engagement, problem-solving, business development, client development, business consulting, team collaboration, interpersonal skills, relationship management, leadership, social media marketing, customer success management, consultative business development, marketing strategies, success management, digital marketing, time management, customer, zoom, sales, strategic consulting, digital communication, CRM, relationship development, digital platforms, CRM systems, social media, consultative sales, video conferencing, communication, customer success, communication skills, digital tools #J-18808-Ljbffr



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