Front office manager
16 hours ago
Company Description Welcome to Sofitel Cairo Downtown, a new destination in the heart of Cairo, combining luxury, elegance, and French art de vivre, We are currently seeking a Front Office Manager to join our team. As the leader of our front office operations, you will be responsible for ensuring exceptional guest experiences, managing a team of front office staff, and overseeing the smooth running of daily operations. Job Description Main Duties. Manage and supervise all front office operations, including reception, concierge, and guest services Lead, train, and motivate front office staff to maintain high standards of customer service Develop and implement strategies to enhance guest satisfaction and loyalty Oversee guest check-ins, check-outs, and reservations processes Handle complex guest inquiries, complaints, and special requests professionally and efficiently Collaborate with other departments to ensure seamless guest experiences Manage the front office budget, control expenses, and implement cost-saving measures Analyze and report on key performance metrics, occupancy rates, and revenue statistics Ensure compliance with hotel policies, procedures, and local regulations Implement and maintain quality control standards for the front office Participate in the development and execution of marketing and promotional activities Stay updated on industry trends and implement innovative practices to improve operations Qualifications Proven experience in front office management or senior hospitality roles Bachelor's degree in Hospitality Management, Business Administration, or related field Strong leadership and team management skills with the ability to motivate and develop staff Excellent communication and interpersonal abilities Outstanding problem-solving and decision-making capabilities Proficiency in hotel management software and property management systems Customer service-oriented with a passion for delivering exceptional guest experiences Strong financial management skills, including budgeting and forecasting In-depth knowledge of hotel operations, front office procedures, and revenue management strategies Detail-oriented with excellent organizational and multitasking abilities Adaptability and ability to thrive in a fast-paced, dynamic environment Knowledge of Egyptian hospitality standards and local tourism industry Fluency in English Flexibility to work various shifts, including nights, weekends, and holidays #J-18808-Ljbffr
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Front office manager
3 weeks ago
Singapore Private Advertiser Full timeFRONT OFFICE MANAGER JOB SCOPE The Front Office Manager is responsible to ensure that all guests are been well received and attended through their stay with the Hotel. JOB RESPONSIBILITIES 1. Plan, monitor and control staff movement with regard to their annual leave, public holiday, medical leave and their rest days.2. Conduct interview sessions for the...
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Front Office Manager
2 weeks ago
Singapore HOTEL ROYAL LIMITED Full timeRoles & ResponsibilitiesJOB SCOPEThe Front Office Manager is responsible to ensure that all guests are well received and attended throughout their stay with the Hotel.JOB RESPONSIBILITIES1. Plan, monitor and control staff movement with regards to their annual leave, public holiday, medical leave and their rest days.2. Conduct interview sessions for the...
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Front Office Manager
3 hours ago
Singapore HOTEL ROYAL LIMITED Full timeRoles & ResponsibilitiesJOB SCOPEThe Front Office Manager is responsible to ensure that all guests are well received and attended throughout their stay with the Hotel.JOB RESPONSIBILITIES1. Plan, monitor and control staff movement with regards to their annual leave, public holiday, medical leave and their rest days.2. Conduct interview sessions for the...
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Front office manager
1 month ago
Singapore Amara Singapore Full timeJOB SUMMARY: The Front Office Manager is responsible for entire operation of the Front Office and the delivery of quality service to the guests JOB RESPONSIBILITIES: To direct, control and co-ordinate activities of associate engaged in such activities as: receiving, processing and confirmation room reservations.Selling, registering and assigning rooms to...
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Front Office Manager
1 week ago
Singapore WORLDWIDE HOTELS MANAGEMENT (V) PTE. LTD. Full timeRoles & ResponsibilitiesJob Description Coordinate with Housekeeping, Engineering, and other Departments in handling guests’ requests, inquiries and complaints regarding accommodation, service and billing. Ensure that these activities are well executed to ensure guests’ satisfaction with accommodation and services. Formulate and enforce all policies,...
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Front Office Manager
17 hours ago
Singapore WORLDWIDE HOTELS MANAGEMENT (V) PTE. LTD. Full timeRoles & ResponsibilitiesJob Description Coordinate with Housekeeping, Engineering, and other Departments in handling guests’ requests, inquiries and complaints regarding accommodation, service and billing. Ensure that these activities are well executed to ensure guests’ satisfaction with accommodation and services. Formulate and enforce all policies,...
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Front office manager
1 month ago
Singapore MERCURE SINGAPORE BUGIS Full timeJob Responsibilities Reporting to the Director of Rooms, the Front Office Manager takes charge of the Front Office Operations such as planning, coordinating, and supervising. Train and motivate the team to deliver service excellence. Ensure all guest requests and queries are responded to promptly and effectively; be available to assist on duty in the hotel....
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Manager - front of house / front office
1 month ago
Singapore THE RITZ-CARLTON, MILLENIA SINGAPORE Full timeJOB SUMMARY Responsible for the management of all aspects of the Front Office including Concierge, Front Desk, Guest Relations, Guest Services (Bell), and Service Experience (Operator), in accordance with hotel standards. Directs, implements and maintains a service and management philosophy that serves as a guide to respective staff. Responsible for...
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Front Office Operations Manager
1 week ago
Singapore ASCOTT INTERNATIONAL MANAGEMENT PTE LTD Full timeJob DescriptionThe Front Office Operations Manager plays a crucial role in ensuring the smooth delivery of exceptional services to our guests. Working under the supervision of the Acting Assistant Front Office Manager, this individual oversees the day-to-day operations of the front office, including night shift if applicable.This position involves liaising...
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Front Office Manager
3 hours ago
Singapore ROYAL PLAZA Full timeRoles & ResponsibilitiesJob Summary: The Front Office Manager is responsible for the overall management and operation of the Front Office department providing efficient service and meaningful experiences. You will foster a culture of hospitality, leading and directing the Front Office team towards achieving service excellence at all times and ensuring that...
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Front Office Manager
2 months ago
Singapore ROYAL PLAZA Full timeRoles & ResponsibilitiesJob Summary: The Front Office Manager is responsible for the overall management and operation of the Front Office department providing efficient service and meaningful experiences. You will foster a culture of hospitality, leading and directing the Front Office team towards achieving service excellence at all times and ensuring that...
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Front Office Operations Manager
4 weeks ago
Singapore Capella Singapore Full timeFront Office Operations ManagerThe Front Office Operations Manager oversees the daily activities of the front office team at Capella Singapore. This role ensures seamless guest arrivals, departures, and services in accordance with the hotel’s service standards and operating procedures. Key responsibilities include developing and implementing operations...
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Front Office Operations Manager
4 weeks ago
Singapore Hyatt Corporation Full timeGrand Hyatt Singapore Job OpportunityWe are seeking a skilled Front Office Operations Manager to oversee the seamless daily operations of our Guest Experience team. As a key member of our front office team, you will play a pivotal role in building up and managing a new operational team within our environment.About the RoleThis exciting opportunity involves...
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Front Office Operations Manager
2 weeks ago
Singapore GRAND HYATT SINGAPORE Full timeJob DescriptionWe are seeking a highly skilled and experienced Front Office Operations Manager to join our team at the Grand Hyatt Singapore. As an Assistant Manager, you will play a pivotal role in ensuring the seamless operation of the front desk department and leading a dedicated team.About This RoleYou will collaborate with the Assistant Front Office...
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Front Office Operations Manager
2 weeks ago
Singapore THE FULLERTON HOTEL Full timeJob OverviewWe are seeking a highly skilled and experienced Front Office Operations Manager to join our team at THE FULLERTON HOTEL. As a key member of our front office team, you will be responsible for ensuring the smooth daily operation of our Front Office operations.About the RoleThe successful candidate will have excellent supervisory skills, with the...
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Front Office Department Manager
2 weeks ago
Singapore ROYAL PLAZA Full timeThe Royal Plaza on Scotts is seeking a highly skilled and experienced Front Office Department Manager to lead our team in delivering exceptional service to our guests.About the RoleThis is a fantastic opportunity for a motivated and results-driven professional to take on a key leadership role within our Front Office department. As a Front Office Department...
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Front Office Operations Manager
2 weeks ago
Singapore H WORLD HOLDINGS SINGAPORE PTE. LTD. Full timeHotel Front Office Supervisor OpportunityWe are seeking a highly skilled and experienced Hotel Front Office Supervisor to join our team at H WORLD HOLDINGS SINGAPORE PTE. LTD.About the RoleThis is an exciting opportunity for a motivated and results-driven individual to take on a key leadership role in our front office operations.The successful candidate will...
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Front Office Operations Manager
7 days ago
Singapore HOTEL ROYAL @ QUEENS (SINGAPORE) PTE. LTD. Full timeThe HOTEL ROYAL @ QUEENS (SINGAPORE) PTE. LTD. is seeking an experienced Front Office Operations Manager to join their team.As a key member of the management team, you will be responsible for leading the day-to-day operations of the Front Office Department and ensuring that hotel standards are maintained at all times.This role requires strong leadership and...
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Operations Manager
1 week ago
Singapore RK RECRUITMENT PTE. LTD. Full timeJob OverviewRK RECRUITMENT PTE. LTD. is seeking a seasoned Operations Manager - Front Office to lead the hotel's front office operations.
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Front Office Operations Manager
1 week ago
Singapore HOTEL GRAND PACIFIC Full timeAbout Hotel Grand PacificWe are a premier hospitality establishment committed to delivering exceptional guest experiences.Job Title: Front Office Operations ManagerSalary: $55,000 - $65,000 per annumJob Description:The Front Office Operations Manager plays a vital role in ensuring the smooth operation of our front office team. Key responsibilities include...