Assistant Manager, Guest Service

Hotel Operations Manager Job Description">This role oversees the day-to-day functions of a hotel, ensuring smooth operations across all departments and striving for high levels of guest satisfaction. A Hotel Operations Manager plays a crucial part in maintaining efficient systems and processes that ensure seamless delivery of services to guests.">Guest...

To oversee and direct all aspects of Guest Services to maximize guest satisfaction. - Manage and supervise all tasks of his/her subordinates to ensure maximum guest satisfaction through guest recognition and prompt cordial attention. - Monitor guest services colleagues to ensure all guests consistently receive all benefits, repeat guests and other VIPs...

Assistant Manager, Guest Service page is loaded **Assistant Manager, Guest Service**locationsSingapore, Central Singapore time typeFull time posted onPosted Today job requisition idJR CapitaLand Group (CapitaLand) is one of Asia's largest diversified real estate groups. Headquartered in Singapore, CapitaLand's portfolio focuses on real estate investment...

Working hours: 5 days work week: Mon - Fri; 6am - 3.30pm Location: Adina Singapore Orchard **Responsibilities**: - Work closely with the Assistant Manager to deliver courteous and efficient services to guests, handling guest complaints, requests, and inquiries with responsiveness and tact. - Maintain regular communication with Concierge, Reception, Bell...

Track and analyse the GEI (Guest Experience Index) on daily basis to identify issues and recommend solutions, follow up with concise action plan and activities for Rooms Division. - Track and analyse GEI scores to meet Starwood’s standards and report on GEI performance results to the Management on monthly basis. - Manage recognition and reward programs for...

Roles & ResponsibilitiesJob SummaryResponsible for the efficient and smooth rooming of guests, ensuring a warm welcome and professional service at all times. Provides exceptional customer service by attending to guests' needs promptly and courteously throughout their stay.Prepares and maintains accurate records related to guests' stays, including the Room...

**Roles and Responsibilities**: Handle guests' luggage on arrivals, departures and storage Do internal dispatch of mails / faxes / items Collect delivered items from Security/ Purchasing Department Perform packing service of guests' items Hoisting/Lowering of flags when necessary daily Control the canopy lights at the driveway daily & as and when necessary...

Job Title: Guest Services Manager The role of a Guest Services Manager is to provide exceptional service to guests, ensuring their stay is memorable and enjoyable. This involves creating a welcoming atmosphere, responding to guest inquiries, and delivering high-quality food and beverage services. Key Responsibilities: • Assist in creating memorable...

Are you looking for an exciting new opportunity to develop your skills and grow your career? Look no further! We are currently seeking talented individuals to join us in the heart of Singapore. As part of our team, you will have the opportunity to work with passionate and dedicated professionals who share a common goal: team to ensure guests are served with...

Job Summary The Guest Services Manager plays a pivotal role in ensuring seamless guest experiences through exceptional service delivery. Key Responsibilities Greet guests warmly and provide personalized assistance with luggage, directions, and hotel services. Assist with VIP guest management, including enrolment, profile updates, and benefit...