Patient Relationship Officer

Roles & ResponsibilitiesThe Patient Relations Officer serves as the first point of contact for our patients ensuring awelcoming, seamless and reassuring experience during the patient journey at our centre.This role is responsible for managing front-desk registration, addressing patient inquiries,coordinating appointments, and supporting administrative and...

**Roles & Responsibility**: - Attend to all patients’ inquiries, either through call-in or walk-in, promptly and courteously. - Register patients, either for an appointment or walk-in treatment. - Upon completion of consultation and treatment, discharge patients by dispensing medication, collecting accurate payment, and scheduling of next appointments. -...

**Roles & Responsibilities** **Responsibilities**: Front Desk Services - Prepare service reports by collecting and analyzing patient’s information - Attending incoming calls (new enquiries or exisiting patients) - Change or cancel patient’s appointments Patient Servicing and Relationships - Register and maintain patient’s account by recording medical...

Roles & ResponsibilitiesYou will be responsible for all aspect of general quality patient management pertaining to the non-medical aspect of the centre. You will prepare the necessary documents for patient registration prior to the appointment day. You are also responsible with handling customers billing and closing of the account on daily basis.Job...

Roles & ResponsibilitiesAs part of the Patient Service Support team of International Medical Clinic (IMC), the Patient Service Officer will be the first point of contact for patients, internal and external customers, whether in person, over the phone, or via email. This role combines the patient service desk reception duties in the clinic and the IMC Call...

**Working Hours**:( **AM- 7am to 4pm PM- 1pm to 10pm Night - 9pm-7.30am next morning **), 5days Work Week **Location**: Yishun This is a new position created with a mission to provide quality care services to patients in a ward setting. **The Patient Care Officer is a service professional who will work closely with our doctors, nurses and allied-health...

This is a new position created with a mission to provide quality care services to patients in a ward setting. The Patient Care Officer is a service professional who will work closely with our doctors, nurses and allied-health staff to provide quality care service and end-to-end care coordination for our patients. The work of a Patient Care Officer consists...

Roles & ResponsibilitiesResponsibilities:- Perform frontline operations that include (but not limited to) registration, appointment scheduling, referral booking, dispensing of medication and cashier duties. - Attend to walk-in patients and answer phone enquiries.- Perform chaperon activities and assist in explaining the procedures to patients.- Support...

As a Patient Service Officer, you will be part of a team who is focused on delivering high quality healthcare experiences for the patients: Attend to patient enquiries over the counter to provide information on clinic services. Update patient registration information and process medical records in accordance with standard operating procedures and clinic...

**Front Desk & Patient Experience** - Greet patients and visitors warmly and assist with their inquiries. - Facilitate patient registration, appointment scheduling, and follow-ups. - Address patient concerns, feedback, and complaints professionally to ensure service recovery. - Provide clear information on clinic services, procedures, and...