Patient Relationship Officer

The Patient Relations Officer serves as the first point of contact for our patients ensuring awelcoming, seamless and reassuring experience during the patient journey at our centre.This role is responsible for managing front-desk registration, addressing patient inquiries,coordinating appointments, and supporting administrative and operational work...

**Front Desk Services** 1. Prepare service reports by collecting and analyzing patient’s information 2. Attending incoming calls (new enquiries or exisiting patients) 3. Change or cancel patient’s appointments **Patient Servicing and Relationships** 1. Register and maintain patient’s account by recording medical and personal information data 2....

The Office of Patient Engagement (OPEN) is a new unit to deepen LKCMedicine's patient & public partnerships in medical research and education. You will head the team to embed Patient and Public Involvement and Engagement (PPIE) into the School's programmes and foster partnerships with patient advocates, patient and community organisations and other...

You will be responsible for all aspect of general quality patient management pertaining to the non-medical aspect of the centre. You will prepare the necessary documents for patient registration prior to the appointment day. You are also responsible with handling customers billing and closing of the account on daily basis.Job ResponsibilitiesRegister new...

As part of the Patient Service Support team of International Medical Clinic (IMC), the Patient Service Officer will be the first point of contact for patients, internal and external customers, whether in person, over the phone, or via email. This role combines the patient service desk reception duties in the clinic and the IMC Call Centre patient service...

Roles & ResponsibilitiesYou will be responsible for all aspect of general quality patient management pertaining to the non-medical aspect of the centre. You will prepare the necessary documents for patient registration prior to the appointment day. You are also responsible with handling customers billing and closing of the account on daily basis.Job...

As a Medical Relationship Manager, you will be expected to deliver friendly customer service as well as to create a warm and welcoming atmosphere for all the patients, with the main aim to excel in providing good patient care. **Duties and Responsibilities** - Reporting to Clinic Operations Manager - Registering and scheduling appointments for patients -...

Roles & ResponsibilitiesResponsibilities:- Perform frontline operations that include (but not limited to) registration, appointment scheduling, referral booking, dispensing of medication and cashier duties. - Attend to walk-in patients and answer phone enquiries.- Perform chaperon activities and assist in explaining the procedures to patients.- Support...

Roles & ResponsibilitiesContract: 1 Year (Extendable)Shift Hours: AM- 7am to 4.30pm, MD- 8.30am to 6pm, PM- 1pm to 8.30pm, Night- 10pm to 7.30amLocation: NovenaOutpatient Registration & Billing:Handle patient registration, billing, and perform visitor management including temperature screening. Input patient details and carry out admission procedures in the...

Company description: Tan Tock Seng Hospital Job description: JOB SUMMARY As a Patient Liaison Officer, you will act as the single point of contact for both internal and external stakeholders to coordinate requests from patients and/or NOKs. This will include appointment bookings, admission requests and general patient liaison services. As such, you are...