Receptionist Cum Admin Assistant |School | Yishun Ring Road

15 hours ago


Singapore This is an IT support group Full time

Job Description
The Services required are set out as follows:
Reception
Cover front desk customer service duties for Primary School and MOE Kindergarten.
Answer phone calls, attend to walk-in visitors, take messages, respond to enquiries, and provide general useful information (in a dynamic environment where high call volume can be expected during peak hours).
Maintain customer-related information when required, e.g., phone log.
Communicate with teachers regarding parents’ feedback/messages from phone calls or walk-in parents.
Handle daily varied demands and queries from parents, students, vendors, and staff.
Render first-level assistance to walk-in students’ needs, including attending to sick and injured students and early dismissals. Escalate such cases to other colleagues in the office immediately if they are beyond superficial cases.
Handle/support situations when students vomit and soil their clothes.
Assist students in times of need, e.g., handling lost & found items, change of uniform, contacting teacher/parent, locating classroom.
Assist in receiving goods and incoming mail.
Maintain tidiness of the reception area at all times.
General Administration
Assist in the counting, sorting, packing, and distribution of brochures, leaflets, or items to the teachers and students.
Assist in the dissemination of information: school circulars and parents’ messages.
Inventory management of spare uniforms and first aid items.
Assist with updating the Organisational Chart when new staff join or resign.
Assist with updating the attendance system on a daily basis, using the IT-enabled system of attendance tracking.
Any other duties assigned by School Leaders, Administrative Managers (AM), or Operation Managers (OM), including supporting school key personnel as assigned by the AM.
Job Overview
Date Posted: December 6, 2024
Location: Yishun
Offered Salary: $2000 - $2400 / month
Experience: 1 year
Qualification: None
Position Level: Executive
Number Of Vacancies: 1
WSH Experts Pte Ltd
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